Food Service Supervisor

Global Partners LP; Jaffrey (NH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Food Service Supervisor/Deli Lead to direct all activities in the deli and food service department, guiding staff to meet merchandising, sales and guest service goals.

Responsibilities include supervising team, onboarding new members, scheduling, ensuring food safety compliance, and overseeing prep and merchandising of deli items to deliver high-quality guest experiences.

Qualifications

• 2 years prior experience in a fresh foods environment, preferably in a supervisory role.
• Must be at least 18 years old.
• Serv-Safe certification preferred.
• Must be able to lift up to 25 pounds occasionally.

Responsibilities

• Direct department personnel, meeting goals and communicating with store management.
• On-board, coach, and schedule all new team members.
• Take guest orders and ensure orders are accurate and timely.
• Ensure compliance with all food safety and sanitation guidelines.
• Oversee deli/food service prep, display, and merchandising.
• Process cash register transactions and monitor pricing/receipts.

Skills

Fresh food management

Team leadership

Customer service

Education

High School Diploma or equivalent

Vocational/Technical Diploma or equivalent

Job description

Global Partner's is looking for a Food Service Supervisor/ Deli Lead. Our Fresh Food's Supervisor is responsible directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.

Your Role, Your Impact

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following deli and food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
• Periodically counting product for inventory purposes.
• Complete all paperwork in a timely and accurate manner.
• Process cash register transactions, giving back change, and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.
• Ensuring all department personnel use proper safety equipment and procedures.
• Performs other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

Qualifications

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food's environment preferably in managerial role.
• Must have reliable transportation and an active driver's license.
• Serv-safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education High School Diploma or Equivalent.

Pay Range$16.50 - $19.50

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead - We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development - We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

These commitments are offered to employees in permanent roles, as part of our support for long-term growth and success

What to Expect From the Hiring Process

Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.