Food Service Supervisor - P&H

Global Partners LP; Wells River (VT); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401(k) with match

Professional Development

Job summary

Global Partners LP in Wells River, VT is seeking a Food Service Supervisor/Deli Lead to direct the deli and food service team, ensuring guest satisfaction, accurate merchandising, and safe food handling.

The role includes scheduling, onboarding, and coaching, overseeing prep and service for breakfast through dinner, inventory control, cash handling, and maintaining cleanliness, safety and product quality; permanent employment comes with competitive pay and benefits.

Qualifications

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food environment preferably in a managerial role.
• Must have reliable transportation and an active driver's license.
• Serv-Safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education: High School Diploma or Equivalent.

Responsibilities

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Select, onboard and coach all new team members.
• Schedule all team members.
• Provide product information and selling suggestions.
• Take guest orders and ensure timely completion to guest satisfaction.
• Follow county, city and company food safety guidelines and policies.
• Maintain stock levels and merchandising standards.
• Oversee deli/food service preparation and serving across meals.
• Rotate and display products following merchandising guidelines.
• Receive, audit invoices and manage inventory counts.
• Process cash register transactions and handle payments.

Education

High School Diploma or Equivalent

Job description

Global Partner's is looking for a Food Service Supervisor/Deli Lead. The supervisor directs and supervises all activities in the deli and food service department, guiding personnel to achieve merchandising, sales, and guest service goals.

Your Role, Your Impact

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, onboarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/food service items, including breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following department and company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotate deli/food service items for sale, ensuring quality, safety and product shrink control.
• Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk‑in coolers or frozen food walk‑in freezers.
• Periodically count product for inventory purposes.
• Complete all paperwork in a timely and accurate manner.
• Process cash register transactions, giving back change and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk‑in coolers and freezers.
• Ensure all department personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

Qualifications

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food environment preferably in a managerial role.
• Must have reliable transportation and an active driver's license.
• Serv‑Safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk‑in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education: High School Diploma or Equivalent.

Pay Range

$18.00 - $21.66 per hour. The final amount offered at the start of employment is determined based on factors including experience, skills, geographic location and market conditions.

Our Commitments to You

• Competitive Pay – We offer competitive salaries and opportunities for growth.
• Health & Wellness – Medical, Dental, Vision and Life Insurance with additional wellness support.
• 401(k) – We offer a 401(k) plan with match and tuition reimbursement available after 6 months of service.
• Professional Development – Access to internal development programs and on‑demand learning for career growth.
• These commitments are offered to employees in permanent roles as part of our support for long‑term growth and success.

Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.

Disclaimer: At Global Partners, we do not use lie detector tests for any employment decisions. We follow all rules and regulations. In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law are subject to criminal penalties and civil liability.