Food Service Supervisor

Delaware North at Niagara Falls State Park; City of Niagara Falls (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Food Service Supervisor at one of the nation’s most iconic state parks. This role offers an exciting opportunity to lead a dynamic team in delivering exceptional guest service while surrounded by the breathtaking beauty of Niagara Falls. You'll be responsible for managing daily operations, training staff, and ensuring a memorable dining experience for guests. With a focus on teamwork and customer satisfaction, this position promises a rewarding environment where you can grow and thrive. If you are passionate about hospitality and enjoy working in a vibrant setting, this is the perfect opportunity for you.

Benefits

Health, dental, and vision insurance

401k with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Weekly pay

Free shift meal

Free on-site parking

30% off retail items

Referral bonus

Qualifications

• 2+ years of supervisory experience preferred.
• Experience working in a restaurant required.

Responsibilities

• Assign duties to team members and assist with training.
• Investigate and resolve complaints regarding food quality.

Skills

Team Leadership

Customer Service

Problem Solving

Education

Supervisory Experience

Restaurant Experience

Job description

The opportunity

Delaware North Parks and Resorts is hiring seasonal Food Service Supervisors to join our team at Niagara Falls State Park in Niagara Falls, New York. As a Food Service Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

Pay

$18.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

Join our fun team working together in the country’s original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There’s lots to explore including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible year-round team members

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Day shift
Evening shift
Holidays
Weekends

Source: Hospitality Online