Food Service Supervisor

Universities of Wisconsin; Alabama; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free meal per shift

Referral bonus

Vacation, holidays and sick leave

Insurance and retirement benefits

Job summary

University Housing is seeking Food Service Supervisors to lead production of safe, quality meals in residential dining facilities on the UW‑Madison campus.

You will manage staff, ensure customer satisfaction, adhere to food safety regulations, and coordinate catering and daily operations. In this role, strong culinary and leadership skills are essential, with a focus on service, teamwork, and safety.

Qualifications

• 2 years of food service experience in a professional kitchen setting.
• Current ServSafe Manager certification, or the ability to be certified within the first 6 months of appointment.
• A valid driver’s license meeting UW Risk Management standards is required for catering positions and preferred for in‑unit positions.

Responsibilities

• Assigns and coordinates the day-to-day activities of food service staff.
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities.
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures.
• Cleans, inspects, and maintains kitchen equipment and work areas.
• Develops and schedules logistics and menus for daily and catering operations.
• Performs routine and non-routine food preparation activities including cook to order and specialty foods.

Skills

Food service experience

ServSafe certification

Driver's license

Education

Associate’s degree preferred

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Food Service Supervisor

Job Summary:

University Housing is looking for leaders with culinary skills to join our Dining and Culinary Services Food Service Supervisor team!

Food Service Supervisors help lead the production of safe, quality food within residential dining facilities on the UW-Madison campus and ensure they meet customer satisfaction and departmental goals. As a Food Service Supervisor in University Housing you will:

• Prepare food (including display cooking) and beverages following predetermined menus, production sheets, and recipes for marketplaces and/or on and off-site catering
• Perform duties in a high-volume, dynamic, student residential dining/catering environment
• Interact with English speaking customers while displaying knowledge of food products, allergens and food safety
• Demonstrate and role model exceptional customer service
• Drive food delivery trucks to efficiently transport staff and supplies to other units and/or events
• Complete required logs and reports
• Assist and guides student workers
• Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency

Work Schedule:

• Multiple vacancies may be available
• The primary schedule for this position typically consists of five, 8-hour shifts per week that may fall on any day of the week.Schedules may rotate every other weekend
• Operational and work schedules will be closely aligned with the services and customer needs of the unit. As a result, work schedules may be adjusted during specific times of the year, including summer and winter break hours
• This is a full-time ongoing appointment
• This position requires work be performed in-person, onsite, at a designated campus work location

Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

Be part of the Dining and Culinary Services team that serves the residents of the University Residence Halls, as well as UW-Madison students, faculty, staff, and the general public.

Key Job Responsibilities:

• Assigns and coordinates the day-to-day activities of food service staff
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and work areas
• Develops and schedules logistics and menus for daily and catering operations
• Performs routine and non-routine food preparation activities including cook to order and specialty foods

Department:

University Housing\\University Housing Dining & Culinary Services

University Housing Dining and Culinary Services provides affordable meals made from locally sourced ingredients and innovative dining options to residents, guests, and staff. We have market-place style locations in six buildings throughout campus. These marketplaces offer a new variety of selections each day, as well as made-to-order stations. Additionally, there are convenience stores, coffeehouses, and two franchises throughout campus, as well as a Catering, and Central Production and Bakery operation.

Within the Eagle Heights Community Garden, Dining and Culinary Services has a 1-acre Campus Farm producing vegetables that are used in menus in marketplaces, as well as in Grab & Go items in convenience stores and on the Electric Eats Food Truck.

Compensation:

The starting hourly wage is $22.50 or higher based on qualifications.

• significant night and weekend shift differentials
• a free meal for every shift
• $1,000 referral bonus for each person hired
• generous vacation, holidays, and sick leave
• competitive insurances and savings accounts
• retirement benefits

Benefits information can be found at https://hr.wisc.edu/benefits/.

Required Qualifications:

• 2 years of food service experience in a professional kitchen setting
• Current ServSafe Manager certification, or the ability to be certified within the first 6 months of appointment
• A valid driver’s license meeting UW Risk Management standards is required for catering positions and preferred for in‑unit positions

Preferred Qualifications:

• 6 months of supervisory experience in a professional kitchen or catering setting
• 3 or more years of food service experience in a professional kitchen or catering setting

Education:

Associate’s degree preferred

Additional Information

This position has been identified as a position of trust.The selected candidate will be required to pass an initial criminal background check to be eligible for employment and then every four years thereafter.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.

Contact Information:

University Housing Human Resources, [e-mail], 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on‑campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW‑Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.