Food Service Runner — Fast-Paced Guest Experience

SSA Group; Venice (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan

Employee Discounts

401(k) match

Bereavement Leave

Holiday pay

Job summary

Snook Haven in Venice, Florida is building a new hospitality team and seeking passionate leaders to energize operations and deliver exceptional guest experiences along the Myakka River. You will help ensure orders are prepared accurately, served promptly, and uphold safety and quality standards.

Reporting to the Food Service Operations Manager, you will train and guide front-of-house and back-of-house staff, promote SSA's 452 Hospitality approach, and create a warm, welcoming experience for

Responsibilities

• Communicate with front-of-house and back-of-house staff to ensure orders are prepared correctly and in a timely fashion.
• Run food orders to guests and assist with any other needs they may have surrounding their order.
• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
• Communicates up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job description

Snook Haven in Venice, Florida is building a new hospitality team and seeking passionate leaders to energize operations and deliver exceptional guest experiences along the Myakka River. You will help ensure orders are prepared accurately, served promptly, and uphold safety and quality standards.

Reporting to the Food Service Operations Manager, you will train and guide front-of-house and back-of-house staff, promote SSA's 452 Hospitality approach, and create a warm, welcoming experience for