Food Service Representative

Emerson Hospital; Concord (MA); On-site; USD 23,143 - 27,552; Part time

Job summary

A healthcare facility is seeking a Food Service Representative in Concord to provide high-quality service to patients and cafeteria customers. Responsibilities include assembling patient trays, delivering food, maintaining kitchen sanitation, and assisting in meal service. A high school diploma is preferred, alongside excellent customer service skills. Previous experience is strongly preferred. Candidates should demonstrate safe working practices and the ability to read and follow instructions. This is a per diem position with flexible hours.

Qualifications

• Must have demonstrated safe and sanitary working practices.
• Excellent customer service skills are required.
• Ability to work independently and prioritize tasks.

Responsibilities

• Accurately assembles patient trays to ensure safety.
• Delivers patient trays courteously following protocols.
• Performs general kitchen sanitation duties.
• Assists in cafeteria meal service.
• Processes cash register transactions.

Skills

Demonstrated safe and sanitary working practices

Excellent customer service skills

Ability to interact with patients positively

Ability to read and understand instructions

Computer skills

Numerical ability for cash register

Ability to work independently

Ability to communicate in English

Education

High school diploma or equivalent

Job description

Food Service Representative

Job Ref: 33849

Category: Food Service

Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: Nutrition Services

Schedule: Per Diem

Shift: Day/Eve shift

Hours: Hours may include 7am-3:30pm, 11:30am-8pm or 4pm-8pm

Pay Range: $16.80 - $20.00 per hour

Job Summary

Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service.

Job Functions

• Accurately assembles patient trays to provide maximum patient safety.
• Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety.
• Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms.
• Performs general kitchen sanitation duties.
• Assists with the cafeteria meal service to provide exceptional food and service to all customers.
• Washes dishes and performs other duties in the dishroom including putting items away.
• Works safely, adhering to safety rules within the department and other areas of the hospital.
• Respects hygiene and universal precautions requirements.
• Promotes Service Excellence.
• Performs minimal food preparation, as needed.
• Inventories and stocks supplies.
• Performs retail operations cashiering.
• Maintains and supports patient's rights to care, privacy and respect.
• Other duties as assigned from time to time.

Minimum Qualifications

Education

• High school diploma or equivalent preferred.

Experience

• Previous experience strongly preferred.

Licensure and/or Certification

• None required.

Skills

• Demonstrated safe and sanitary working practices.
• Ability to maintain confidential information.
• Excellent customer service skills.
• Ability to interact with patients, employees, family members, staff, and other customers in a positive, hospitable manner.
• Ability to read, understand and follow written instructions and meal tickets.
• Computer skills to check Hospital e-mail and perform other training and mandatory requirements.
• Ability to maintain confidential information.
• Numerical ability with skills to use the cash register/collect money.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.

To apply, please visit: https://jobs.emersonhospital.org/job/food-service-representative-food-service-cat-emerson-hospital-16629/