Food Service Representative

Davita Inc.; Concord (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading company in healthcare is seeking a Food Service Representative for Emerson Hospital in Concord, MA. This role involves providing quality meal service to patients and cafeteria customers while ensuring compliance with health and safety standards. Ideal candidates should possess strong customer service skills and a high school diploma. Shift scheduling is flexible with per diem availability.

Qualifications

• Prefer high school diploma or equivalent.
• Previous experience strongly preferred.
• Ability to work independently and prioritize tasks.

Responsibilities

• Assembles patient trays adhering to safety protocols.
• Provides exceptional service during cafeteria meal service.
• Maintains sanitation in kitchen and dining areas.

Skills

Customer service

Sanitary working practices

Confidentiality

Numerical ability

Education

High school diploma or equivalent

Job description

Food Service Representative
Job Ref: 32096

Category: Food Service

Location:
Emerson Hospital,
133 Old Road to Nine Acre Corner,
Concord,
MA 01742

Department: Nutrition Services

Schedule: Per Diem

Shift: Day/Eve shift

Hours: Hours may include 7am-3:30pm, 11:30am-8pm or 4pm-8pm

Job Summary

Reporting to the Operations Manager or designee, the Meal Service Representative provides customers (patients and cafeteria) with high quality service.

Job Functions:

Accurately assembles patient trays to provide maximum patient safety.
Delivers patient trays in a friendly and courteous manner. Follows patient identification protocol to ensure patient safety.
Adheres to protocol related to patient privacy and respect including knocking on doors before entering patient rooms.
Performs general kitchen sanitation duties.
Assists with the cafeteria meal service to provide exceptional food and service to all customers.
Washes dishes and performs other duties in the dishroom including putting items away.
Works safely, adhering to safety rules within the department and other areas of the hospital.
Respects hygiene and universal precautions requirements.
Promotes Service Excellence.
Performs minimal food preparation, as needed.
Inventories and stocks supplies.
Performs retail operations cashiering.
Maintains and supports patient's rights to care, privacy and respect.
Other duties as assigned from time to time.

Minimum Qualifications

Education

High school diploma or equivalent preferred.

Experience

Previous experience strongly preferred.

Licensure and/or Certification

None required.

Skills

Demonstrated safe and sanitary working practices. o Ability to maintain confidential information.

Excellent customer service skills.

Ability to interact with patients, employees, family members, staff, and other customers in a positive,

hospitable manner.

Ability to read, understand and follow written instructions and meal tickets.

Computer skills to check Hospital e-mail and perform other training and mandatory requirements.

Ability to maintain confidential information.

Numerical ability with skills to use the cash register/collect money.

Ability to work independently and prioritize tasks.

Ability to read, write, and communicate in English.