Food Service Manager - Patient Services

Aramark; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a Food Service Manager to lead the Patient Services team at a prominent healthcare facility. This role involves developing and executing dining solutions tailored to patient needs while ensuring compliance with health standards. The ideal candidate will have a strong background in food service management, excellent leadership skills, and a passion for enhancing patient satisfaction. Join a dedicated team committed to making a positive impact in the healthcare sector, where your contributions will help improve the dining experience for patients and customers alike.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Parental Leave

Disability Coverage

Qualifications

• Food Service Supervisory or Management experience required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Manage food service operations to ensure quality and compliance.
• Drive patient satisfaction and maintain client relationships.
• Supervise and train food service staff effectively.

Skills

Leadership Skills

Interpersonal Skills

Customer Service Skills

Organizational Skills

Nutrition Education

Food Service Management

Education

Bachelor's Degree or Equivalent Experience

Tools

Microsoft Office

Job description

Requisition #: 574517

Location:

New York City, NY, US, 10021

Job Description

Aramark Healthcare+ is seeking candidates for a Food Service Manager - Patient Services position at Gracie Square Hospital located in New York City. The Food Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.

COMPENSATION: The salary rate for this position is $75,000.00 to $85,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

1. Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service.
2. Drives patient and customer satisfaction and maintains client relationships through rounding.
3. Ensures compliance to food safety, sanitation, and overall workplace safety standards.
4. Manages patient food service activities, complying with established standards.
5. Supervises, staffs, trains, conducts applicable rounding and manages the performance of the Food Service front-line staff regarding food presentation, quality, cost control and cash handling.
6. Manages and controls labor, resources and materials to ensure quality, adequacy of supply, staffing levels and cost control within budgetary guidelines.
7. Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare+ food service systems.
8. Utilizes customer feedback to respond to customer/patient needs and to improve services.
9. Assists in other areas of the department such as production and catering.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Requires Food Service Supervisory or Management experience.
2. Bachelor's degree or equivalent experience.
3. Healthcare patient services management experience preferred.
4. Strong leadership skills with the ability to motivate a team.
5. Proficiency with Microsoft Office programs required.
6. Excellent interpersonal, customer services and organizational skills required.
7. Nutrition education and/or background preferred.
8. SERV Safe Certification is a plus.
9. NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at Aramark Careers or connect with us on Facebook, Instagram and Twitter.