Food Service Manager #4455

FiveStar; Hartford (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar is seeking a Food Service Manager to partner with the General Manager in planning, supervising, and managing operations in the food service area. You will ensure customer service excellence, oversee merchandising, and enforce health and food safety standards.

The role includes training staff, maintaining inventory control, and coordinating with management on communications and promotions. A high school diploma, 1 year of food service experience, and a positive attitude are required.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of food service experience.
• Must be at least 18 years old.
• Valid Driver’s License preferred.
• Basic Computer Skills.
• Knowledge of food-service equipment.
• Professional appearance and a positive attitude.
• Ability to work in a fast-paced environment and excellent time management.
• Team player, customer focused, honest, hardworking, and excellent attendance.

Responsibilities

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with General Managers on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service sales promotions.
• Collaborate with General Manager to train and supervise staff in food service responsibilities.

Skills

Customer service

Time management

Team player

Positive attitude

Professional appearance

Reliability

Education

High School Diploma or GED

Tools

Food-service equipment

Basic Computer Skills

Job description

Description

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with General Managers on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service sales promotions.
• Collaborate with General Manager to train and supervise staff in food service responsibilities.

Job Details

General Summary: Food Service Managers partner with the General Manager in the planning, supervising, and managing of operations in the food service area of a FiveStar. They are responsible for communication, merchandising, customer service, food safety, storage, preparation, sanitation, supervision, and training in the food service areas.

Essential Job Duties

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with General Managers on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service sales promotions.
• Collaborate with General Manager to train and supervise staff in food service responsibilities.

Minimum Qualifications

• High School Diploma or GED
• Minimum 1 year of food service experience
• Must be at least 18 years old
• Valid Driver’s License Preferred
• Basic Computer Skills
• Knowledge of food-service equipment
• Professional appearance and a positive attitude.
• Ability to work in a fast-paced environment and excellent time management.
• Team player, customer focused, honest, hardworking, and excellent attendance.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.