Food Service Manager

Guckenheimer; Midland (TX); On-site; USD 62,000 - 90,000; Full time

Job summary

Guckenheimer seeks a Food Service Manager to lead our corporate dining program, driving continuous improvement and ensuring exceptional quality and customer satisfaction across the café operations.

You will manage a 20+ person team, uphold food safety standards, and collaborate with procurement to optimize menus and costs while maintaining strong service levels. ServSafe is preferred and professional growth is encouraged.

Qualifications

• Minimum 3 years experience in food service management, preferably in corporate dining.
• Strong leadership experience with teams and staff development.
• Solid knowledge of food allergens and safety standards (HACCP).
• Budget management and cost control experience.
• Proficient with office software and procurement coordination.

Responsibilities

• Lead and manage a 20+ person hospitality team.
• Create and manage menus aligned with client needs and culinary trends.
• Oversee budgets, payroll, and financial records with accuracy.
• Ensure compliance with food safety, sanitation, and HACCP standards.
• Collaborate with procurement and supply chain to optimize operations.
• Drive training, development, and performance management.

Skills

Team leadership

Budget management

Food safety

Decision making

Allergen knowledge

Education

Culinary or hospitality degree (preferred)

Tools

ServSafe Certification

Google Docs

Microsoft Office

Job description

Food Service Manager – Create Exceptional Dining Experiences!

Are you a passionate hospitality professional eager to deliver outstanding food service experiences? We're searching for an enthusiastic Food Service Manager to lead our café operations, drive continuous improvement, and ensure exceptional quality and customer satisfaction at Guckenheimer. Join us and play a pivotal role in transforming dining services!

Your Impact:

Culinary Excellence & Innovation:

• Create and manage dynamic, appealing menus aligned with client expectations and culinary trends.
• Ensure consistently high-quality, cost-effective food service that delights customers.

Leadership & Team Development:

• Lead and inspire a dynamic hospitality team of 20+ employees.
• Foster a culture emphasizing food safety, creativity, and exceptional service.
• Drive effective training, development, and performance management practices.

Operational Expertise:

• Maintain accurate financial records, manage budgets, and control payroll effectively.
• Adhere rigorously to food safety and sanitation regulations, ensuring compliance with NSF and HACCP standards.
• Collaborate closely with procurement and supply chain teams to streamline operations.

Client & Customer Relations:

• Anticipate and exceed client needs, proactively addressing opportunities for improvement.
• Maintain effective communication channels, gathering feedback to continuously enhance service quality.

What You Bring:

• Minimum 3 years' experience in food service management, preferably in corporate dining.
• Proven leadership experience managing teams and promoting professional growth.
• Strong decision-making skills, adaptability, and a positive attitude in high-pressure environments.
• Extensive knowledge of food allergens and commitment to safety.
• Proficiency with Google Docs, Microsoft Office, and familiarity with budget management.
• ServSafe Certification (or willingness to certify immediately).

Preferred Qualifications:

• Culinary or hospitality degree from an accredited institution.
• Experience managing within union environments.

Why Join Us:

• Drive meaningful operational improvements and innovations.
• Join a supportive, growth-focused environment dedicated to professional excellence.

Physical Demands & Work Environment

• Must be able to lift a minimum of 25lbs.
• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods
• Expected to be on the floor during all service hours
• During service walking thru 6 stations to ensure that signage is correct

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.