Food Service Manager

Aramark; Durham (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Food Service Manager to oversee dining operations, develop team members, and ensure client satisfaction. The role includes managing financial performance and compliance with safety standards, while delivering excellent customer service.

Qualifications

• At least 1 year of management experience.
• Strong interpersonal skills and customer service skills.

Responsibilities

• Lead and develop team members using coaching.
• Ensure compliance with safety and sanitation standards.
• Manage dining operations and client relationships.

Skills

Leadership

Interpersonal Skills

Customer Service

Education

Bachelor's Degree

Job description

Join to apply for the Food Service Manager role at Aramark.

Get AI-powered advice on this job and more exclusive features.

Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

1. Leadership
   • Use Aramark's coaching model to engage and develop team members to their fullest potential
   • Reward and recognize employees
   • Ensure individual and team performance meets objectives and client expectations
   • Plan and lead daily team briefings
   • Ensure safety and sanitation standards in all operations
2. Client Relationship
   • Identify client needs and communicate operational progress
3. Financial Performance
   • Ensure the completion and maintenance of P&L statements
   • Deliver client and company financial targets
   • Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
4. Productivity
   • Bring value through efficient operations, appropriate cost controls, and profit management
   • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
   • Ensure entire team is trained and able to implement
   • Supervise team regarding production, quality and control
5. Compliance
   • Maintain a safe and healthy environment for clients, customers and employees
   • Follow all applicable policies, rules and regulations, including safety, health, wage and hour laws
6. Additional Responsibilities
   • Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
   • Plan, direct, and coordinate food service activities to deliver a finished product to the customer

Qualifications

• At least 1 year of management experience
• Bachelor's degree or equivalent preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport
• Excellent customer service skills
• Ability to work with other departments for a unified food service experience
• Occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We are committed to equal employment opportunity and do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

Learn more at http://www.aramarkcareers.com or connect on social media.