Food Service Manager - Saint Joseph's University (Second Shift)

Aramark; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Food Service Manager for a second shift role at a prestigious university. This position involves overseeing dining operations, ensuring customer satisfaction, and leading a dedicated team to deliver exceptional service. You'll be responsible for managing financial performance, maintaining compliance with safety standards, and fostering a positive work environment. If you're passionate about food service and eager to make a difference, this opportunity offers a chance to develop your skills and advance your career in a supportive setting.

Qualifications

• 1+ year of experience in a management role required.
• Strong interpersonal skills and ability to build rapport.

Responsibilities

• Develop and implement dining solutions to meet customer needs.
• Ensure safety and sanitation standards in all operations.
• Lead daily team briefings and manage dining operations.

Skills

Interpersonal Skills

Customer Service

Team Leadership

Financial Management

Operational Excellence

Education

Bachelor's Degree or Equivalent Experience

Job description

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Title: Food Service Manager - Saint Joseph's University (Second Shift)

Requisition #: 579622

Location:

Philadelphia, PA, US, 19131

Description:

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.

Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.

Client Relationship

• Identify client needs and communicate operational progress.

Financial Performance

• Ensure the completion and maintenance of P&L statements.
• Deliver client and company financial targets.
• Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management.
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensure entire team is trained and able to implement these standards.
• Supervise team regarding production, quality, and control.

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees.
• Follow all applicable policies, rules, and regulations, including those related to safety, health, wage, and hour laws.

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director.
• Plan, direct, and coordinate food service activities to deliver a finished product to the customer.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience.
• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain effective client and customer rapport for mutually beneficial relationships.
• Ability to demonstrate excellent customer service using Aramark's standard service model.
• Ability to maintain effective working relationships with other departments to ensure a unified food service experience.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods.

#FS-300

Education