Food Service Manager

Aramark; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Manager to lead dining operations and enhance customer satisfaction. This role involves developing innovative dining solutions, managing team performance, and ensuring compliance with safety standards. You will play a crucial part in financial performance by managing P&L statements and driving operational excellence. If you are passionate about food service and team development, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Requires at least 1 year of experience in a management role.
• Strong interpersonal skills and excellent customer service skills.

Responsibilities

• Lead and develop team members to meet performance objectives.
• Ensure safety and sanitation standards in all operations.

Skills

Management Experience

Interpersonal Skills

Customer Service Skills

Team Leadership

Education

Bachelor's Degree or Equivalent Experience

Job description

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Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress

Financial Performance

• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality, and control

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees
• Follow all applicable policies, rules, and regulations, including safety, health, wage, and hour standards

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport
• Excellent customer service skills using Aramark's standard service model
• Ability to work effectively with other departments for a unified food service experience
• Occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods

Education

Not specified.

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe in equal employment opportunity and do not discriminate based on characteristics protected by law.

We serve millions daily through food and facilities in 15 countries. We focus on developing your talents and empowering your growth. Learn more at our careers page.