Food Service manager

Thomas Cuisine; Cedar Falls (IA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health plans

401(k) match

Life insurance

Parental leave

Wellness programs

Job summary

Thomas Cuisine in Cedar Falls, IA is seeking a Dining Room Hospitality Supervisor - Senior Living to lead daily dining and culinary operations at Western Home. You'll ensure quality, service and a welcoming dining environment for residents and guests.

This hands-on role focuses on developing teams, managing food production, staffing, safety, and resident satisfaction while promoting REAL food and exceptional hospitality.

Qualifications

• High school diploma or equivalent required.
• Previous leadership experience in foodservice, healthcare, senior living, or hospitality.
• Knowledge of food safety, sanitation, inventory, and kitchen operations.
• Experience leading, coaching, and developing teams.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Lead daily culinary and dining operations, ensuring quality and service excellence.
• Oversee food production, presentation, and service standards.
• Coach, train, and develop culinary and dining team members.
• Manage staffing, scheduling, performance, and employee engagement.
• Ensure sanitation, safety, and regulatory compliance.

Skills

Leadership experience

Food safety knowledge

Staff coaching

Customer service

Communication

ServSafe Certification

ServSafe Manager Certification

State/County Food Handler

Education

High school diploma

Tools

ServSafe Certification

ServSafe Manager Certification

Food handler certification

Job description

REAL Food re-fined.

Dining Room Hospitality Supervisor - Senior Living | Location: Cedar Falls, IA 50613

Compensation: $55,000-$60,000 annually +5% bonus potential | Full-Time

Schedule: To be discussed during interview.

Job Summary

At Thomas Cuisine, we are dedicated to serving fresh, scratch-made food that nourishes communities and creates meaningful experiences. As Culinary Manager, you'll lead the daily dining and culinary operations at Western Home, ensuring exceptional food quality, outstanding service, and a welcoming dining environment for residents and guests.

This is a hands-on leadership role for a culinary professional who enjoys developing teams, driving operational excellence, and creating memorable dining experiences. You'll oversee food production, menu execution, staffing, food safety, and resident satisfaction while fostering a culture centered on hospitality, teamwork, and REAL food.

What You'll Do

• Lead daily culinary and dining operations, ensuring quality, consistency, and service excellence.
• Oversee food preparation, production, presentation, and service standards.
• Coach, train, and develop culinary and dining team members.
• Manage staffing, scheduling, performance, and employee engagement.
• Ensure compliance with all sanitation, food safety, and regulatory requirements.
• Collaborate with leadership and clinical teams to accommodate dietary needs and preferences.
• Monitor food costs, inventory levels, purchasing, and waste reduction initiatives.
• Maintain a clean, organized, and safe kitchen and dining environment.
• Build positive relationships with residents and guests, responding to feedback and continuously improving the dining experience.
• Support special events, catered functions, and community activities.
• Promote Thomas Cuisine's commitment to fresh, scratch-made food and exceptional hospitality.
• Perform other duties as assigned.

What You Will Bring

• High school diploma or equivalent required.
• Previous leadership experience in foodservice, culinary, healthcare, senior living, hospitality, or a related environment.
• Knowledge of food safety, sanitation, inventory, and kitchen operations.
• Experience leading, coaching, and developing teams.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for hospitality and creating exceptional dining experiences.
• ServSafe Certification preferred.
• ServSafe Manager Certification (or ability to obtain).
• State/County Food Handler Certification - if required.
• Ability to successfully pass a criminal background check (State and Federal) and a drug screen.

Physical And Sensory Requirements

This role requires frequent standing, walking, bending, reaching, lifting, and carrying throughout the shift. Must be able to lift up to 50 pounds occasionally and work safely around commercial kitchen equipment and varying temperatures. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well‑being of our communities.

What We Offer!

Life/Work Integration

• Paid Bereavement Leave
• Paid Parental Leave
• Paid Baby Bonding Leave
• Paid Elder Care Leave
• Paid Time Off (Accrued)
• Paid Holidays

Health & Wellness

• 3 Medical Plans (Blue Cross)
• Prescription, Dental, and Vision Coverage
• Reimbursed Wellness Massages (Portion of cost)
• Voluntary HSA with Company Match
• Voluntary FSA
• Free Employee Assistance Program (Behavioral Health Support)

Financial Wellness

• 401(k) Retirement Plan with Company Match
• Company-Paid Basic Life Insurance
• Company-Paid Accidental Death & Dismemberment (AD&D) Policy
• Voluntary Short-Term Disability
• Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D

Plus

• A supportive, collaborative work environment
• Opportunities for growth

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch‑made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well‑being of our growing community.

Our commitment to you

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships