Food Service Manager

Sisters of Mercy of the Americas; Burlingame (CA); On-site; USD 75,000 - 105,000; Full time

Job summary

The Sisters of Mercy of the Americas in Burlingame, CA, seeks a Food Services Manager to lead kitchen operations for residents, staff, and guests. You will supervise cooks, plan menus, manage budgets, and ensure safety and quality across all dining services.

With a focus on hospitality and compassionate care, you will coordinate schedules, train staff, and maintain compliance with health regulations, while promoting a welcoming dining experience for the Mercy community.

Qualifications

• Minimum 7 years in a kitchen supervisory role with at least 2 direct reports.
• ServSafe certification preferred (Manager/Food Handler).
• Ability to operate kitchen equipment and read recipes.
• Healthcare or religious organization experience preferred.

Responsibilities

• Supervise, coach, train, and direct food service staff including scheduling and evaluations.
• Maintain kitchen organization and train staff in culinary techniques and procedures.
• Plan healthy menus meeting nutritional guidelines and dietary needs.
• Oversee food preparation, cooking, baking, presentation, and service.
• Purchase food and supplies, manage inventory, and follow established procedures.
• Prepare annual staffing and food budgets and monitor expenditures.
• Prepare billing and invoices for visiting groups and events.
• Oversee food production, safety, and compliance with regulations.
• Ensure kitchen and dining areas remain clean, sanitary, and safe.
• Follow safety and infection control procedures and report hazards.
• Promote teamwork, hospitality, and professional communication.
• Work rotating schedules, including weekends and holidays, and provide extra coverage.

Skills

Culinary leadership

Staff supervision

Food safety

Budgeting

Menu planning

Hospitable service

Education

Culinary Arts degree

Job description

Telecommute: Not Eligible

Welcome to Mercy, where the mission meets you!

Location: Burlingame, CA

FLSA Status: Exempt

Salary Range: $75,000 - $105,000

Telecommute: Not Eligible

Welcome to Mercy, where the mission meets you!

Are you a Food Services Manager with a heart for service and a passion for providing quality meals and creating a welcoming dining experience? Join the Sisters of Mercy, and be part of something extraordinary—caring for those who have spent their lives caring for others.

Why You’ll Love It Here

At the Sisters of Mercy, your leadership and culinary skills make a meaningful difference every day. You’ll oversee food services for our retired Sisters, employees, and guests, creating a welcoming environment where quality, hospitality, and care are at the heart of everything we do.

What You’ll Do

• Supervise, coach, train, and provide direction to food service staff, including scheduling, performance evaluations, and ongoing feedback.
• Maintain organization of kitchen operations and ensure staff are trained in culinary techniques, equipment, and departmental procedures.
• Plan healthy menus that meet nutritional guidelines and accommodate special dietary needs.
• Oversee food preparation, cooking, baking, presentation, and service while providing hands‑on assistance when needed.
• Purchase food and supplies, maintain inventory, and ensure purchases follow established procedures.
• Prepare annual staffing and food budgets, monitor monthly expenditures, and maintain accurate financial records.
• Prepare billing and invoices for visiting groups and special events.
• Oversee food production, food safety, and compliance with food service regulations and safe food handling practices.
• Ensure kitchen and dining areas, equipment, appliances, and storage areas remain clean, sanitary, and safe.
• Follow safety and infection control procedures and promptly report hazardous conditions, equipment issues, accidents, or incidents.
• Promote teamwork, hospitality, and professional communication while maintaining positive working relationships with staff, Sisters, employees, and guests.
• Work rotating schedules, including weekends and holidays, and provide additional shift coverage when needed.

What You Bring

• A minimum of 7 years of related experience in a kitchen supervisory role, with at least 2 direct reports.
• ServSafe certification preferred, Manager/Food Handler.
• The ability to operate food preparation and dishwashing equipment.
• The ability to cook and prepare foods.
• Strong attention to detail, organization, and coordination skills.
• The ability to read and apply math.
• A strong service orientation and the ability to work independently and collaboratively.
• Tact, diplomacy, and effective communication skills.
• A Culinary Arts degree preferred.
• Prior experience in a healthcare or religious organization preferred.
• An understanding and appreciation of the traditions and culture associated with the Sisters of Mercy preferred.

More Than a Role—It’s a Ministry of Care

At the Sisters of Mercy, our mission is rooted in compassion, dignity, and social justice. Through the meals you prepare and the hospitality you provide, you become part of a legacy of mercy and service.

Ready to Bring Your Whole Heart to Work?

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