FOOD SERVICE LEAD I (FULL TIME)

Chartwells Higher Education Dining Services; Bellingham (WA); On-site; USD 48,000 - 49,000; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Discount Marketplace

Health and Wellness Programs

Instapay via One @Work

Job summary

Chartwells Higher Education Dining Services is hiring for a Food Service Lead I at Western Washington University, Ridgeway Commons. The role involves coordinating staff, ensuring quality dining experiences, and handling shifts with the dining team.

The position offers competitive pay, benefits, and opportunities like Instapay via the One @Work app. Responsibilities include supervising staff, planning menus, ensuring sanitation and safety, and maintaining daily records.

Qualifications

• 1+ years of experience in a lead, supervisory, or leadership role within a customer & food service environment.

Responsibilities

• Coordinates activities of other food-service employees.
• Oversees and participates in the preparation and service of food and beverage items.
• Trains employees; assigns and coordinates work to promote efficiency.
• Determines work procedures and schedules; expedites workflow.
• Ensures proper cash handling and daily/weekly/monthly reporting.

Skills

Leadership

Customer service

Food service

Supervision

Job description

Location

WESTERN WASHINGTON UNIVERSITY - RIDGEWAY COMMONS

Position Details

• Position: FOOD SERVICE LEAD I
• Contract Type: Full Time
• Schedule: Shifts may vary with needs of business.
• Requirements: 1+ years of experience in a lead, supervisory, or leadership role within a customer & food service environment.
• Fixed Pay Rate: $23.13 per hour
• Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Job Summary

Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Essential Duties and Responsibilities

• Provides quality customer service by providing one-on-one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits-petty cash-change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.