Food Service General Manager with Security Clearance

The Intrepid Group; Chevy Chase (MD); On-site; USD 120,000 - 145,000; Full time

Job summary

Intrepid Acquisition Holdings, LLC seeks a Food Services General Manager to lead daily operations for secure food service programs in a high-sensitivity environment. You will ensure quality, supervise staff, manage budgets, and maintain compliance with safety, contractual, and security requirements.

You will coordinate with leadership, vendors, and stakeholders, plan catering events, monitor service levels, and drive continuous improvement while safeguarding resources and mission readiness.

Qualifications

• Bachelor's degree in Hospitality, General Studies or an Associate Degree in Culinary Arts.
• Five+ years of relevant food service management experience.

Responsibilities

• Manage daily food service operations, including food preparation, meal service, catering, and events.
• Develop and manage the annual operating budget, track expenses, and prepare reports for leadership.
• Monitor customer feedback and resolve complaints promptly and professionally.
• Ensure equipment is maintained and coordinate repairs to minimize service disruptions.
• Prepare for health inspections, audits, and contract compliance reviews, implementing corrective actions.
• Ensure staff complete food safety and security training and maintain training records.
• Develop and enforce SOPs for food handling, cash handling, and operations.
• Manage scheduling and labor costs to meet demand within budget.
• Oversee receiving, storage, and rotation to reduce waste and maintain freshness.
• Plan catering and special events to support mission and leadership requirements.

Skills

Budgeting

Personnel supervision

Leadership

Operations management

Food safety knowledge

Communication

Education

Bachelor's degree in Hospitality, General Studies or an Associate Degree in Culinary Arts

Five+ years of relevant food service management experience

Tools

Inventory management systems

Budgeting software

Job description

The Food Services General Manager oversees the daily operations of food service programs within a secure intelligence community environment. This position is responsible for food quality, personnel supervision, budgeting, inventory management, customer satisfaction, and compliance with applicable food safety, organizational, contractual, and security requirements. The General Manager ensures efficient operations, maintains high service standards, and leads a professional team in support of organizational and mission requirements.

KEY RESPONSIBILITIES:

• Manage daily food service operations, including food preparation, meal service, catering, and special events.
• Coordinate with site leadership, government representatives, vendors, and other stakeholders to meet operational needs.
• Develop and manage the annual operating budget, track expenses, and prepare financial and performance reports for leadership.
• Monitor customer feedback and satisfaction, and resolve complaints or service issues promptly and professionally.
• Ensure equipment is properly maintained, and coordinate repairs and preventive maintenance to minimize service disruptions.
• Prepare for and respond to health inspections, internal audits, and contract compliance reviews, implementing corrective actions as needed.
• Ensure all personnel complete required food safety, workplace safety, and security training, and maintain training records.
• Develop and enforce standard operating procedures for food handling, cash handling, and daily operations.
• Manage scheduling, timekeeping, and labor costs to meet operational demands while staying within budget.
• Oversee receiving, storage, and rotation of food and supplies to reduce waste and maintain freshness.
• Plan and execute catering and special events in support of mission and leadership requirements.
• Develop contingency plans to maintain food service operations during emergencies, staffing shortages, or supply disruptions.

EDUCATION & EXPERIENCE:

• Bachelor's degree in Hospitality, General Studies or an Associates Degree in Culinary Arts. Extensive professional experience may be approved in substitution for a degree.
• A minimum of five (5) years of relevant professional experience in food service management, hospitality operations, culinary services, restaurant management, or a related field.
• Demonstrated experience in personnel supervision, food service operations, and operational management.
• Knowledge of food safety, sanitation, inventory control, and cost management practices.
• Strong leadership, communication, organizational, and problem-solving skills.

SECURITY CLEARANCE:

Active Top Secret SCI W/ CI Polygraph Pay: $120,000 - $145,000 Annual Benefits: Medical, Dental, Vision, Life 401(k)

Intrepid Acquisition Holdings, LLC www.intrepidgs.com Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.