Food Service - Food Service Cook

SSA Group; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you can make a difference as a Food Service Cook! This exciting role at a renowned zoo involves ensuring excellent guest experiences through exceptional food service. You'll be responsible for supporting daily operations, maintaining safety standards, and upholding the highest quality of service. With a focus on teamwork and communication, you'll thrive in a dynamic environment that values your contributions. Enjoy competitive pay and benefits while working in a vibrant setting that celebrates diversity and inclusion. If you have a passion for food and service, this is the perfect opportunity for you!

Benefits

Employee Assistance Program

Get Paid Early

Meal Plan & employee Discounts

Qualifications

• Strong interpersonal and communication skills are essential.
• Ideal candidate is flexible, organized, and a team player.

Responsibilities

• Ensure a memorable experience for every guest and client.
• Maintain a clean, safe, and organized work environment.
• Communicate effectively with supervisors regarding service issues.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Player

Education

1-2 years food preparation experience

Job description

Cheyenne Mountain Zoo, Colorado Springs, Colorado, United States of America

Job Description

Posted Friday, February 7, 2025 at 7:00 AM | Expires Saturday, March 8, 2025 at 6:59 AM

Food Service Cook

Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time via our website at thessagroup.com, and we will review applications as they are received.

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward.

Position Title: Food Service Cook

Reports to: Kitchen Manager(s), Sous Chef(s), and Executive Chef

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Supports restaurant prep (BOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Ensures proper food quantities are set for daily and ongoing service.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures safe food handling is maintained.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Assists with dishwashing as necessary.
• Performs other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Upholds and demonstrates a complete understanding of company policies and procedures.

Job Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• 1-2 years food preparation.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
• Employee Assistance Program.
• Get Paid Early.
• Pay rate: $16-19.
• Meal Plan & employee Discounts.