Food Service Director

Lancer Hospitality; Tempe (AZ); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team as a Food Service Director, where your leadership will inspire excellence in dining services. This role involves managing all aspects of food service operations, ensuring guest satisfaction, and developing a motivated team. You'll be at the forefront of creating memorable dining experiences while adhering to safety and budgetary guidelines. With a commitment to quality and community, this position offers a unique opportunity to make a significant impact in a vibrant environment. If you have a passion for food service and a dedication to client satisfaction, this is the perfect role for you.

Benefits

Medical (FT Employees)

Vision

Discount Program

Commuter Benefits

401k

Paid Time Off

Holiday Pay

Tuition Reimbursement

Qualifications

• Minimum two years of experience in food service operations.
• Proven skills in communication and managing diverse teams.

Responsibilities

• Oversee all activities in the Dining Services Department.
• Ensure compliance with budget, safety, and sanitation standards.

Skills

Food Service Operations Coordination

Industrial Cooking

Communication Skills

Client and Customer Service

Diversity Management

Tools

Microsoft Office Suite

Job description

Job Reference Number: 27355
Employment Type: Full-Time , Onsite
Segment: Dining & Events
Brand: Corporate-Chefs
State: Arizona (US-AZ)

The Role at a glance:

We are looking to add a motivated, effective food service director to our Corporate Chefs team in Tempe, AZ.

The Food Service Director plans, organizes and directs all activities and systems in the Dining Services Department. He/she assumes responsibility for budget compliance, sanitation, safety, health regulations compliance, menu development, preparation and service of food and staff supervision and development.

ESSENTIAL FUNCTIONS

Client, Patient and Guest Relations

• Demonstrates a strong focus on guest satisfaction.
• Proactively addresses client needs to enhance client satisfaction and retention.
• Develops meaningful relationships with primary client contact and other key client personnel.
• Accurately assesses and responds quickly to client needs.
• Works through management team to meet client needs.
• Frequently visits all service areas to assess patient and guest satisfaction.
• Ensures customers are satisfied with daily meal service. Confers with dietitians on nutritional issues.
• Coaches management and hourly team on importance of guest satisfaction.

What you'll be doing:

• Managing all functions of the food service department and its resources.
• Manage and lead a team of associates, including hiring and training new employees.
• Ensuring that staff meet all culinary, safety, and sanitation standards and regulations.
• Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts.
• Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service.

What we're looking for:

Must-haves:

• At least two years of experience coordinating food service operations.
• Previous experience with industrial cooking.
• Excellent communication skills and experience communicating with both hourly staff and company executives.
• The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction.
• Experience with and knowledge of all Microsoft Office suite applications.

Nice-to-haves:

• ServSafe and/or HACCP certification

Our Benefits & Salary

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Corporate Chefs:

Offering foodservice management services to businesses across 17 states and the District of Columbia, Corporate Chefs is an on-site restaurant company that works to provide excellent dining solutions to our clients. With over 30 years of industry experience, we pride ourselves on cooking every meal from scratch, sourcing our ingredients locally, and focusing on the health and wellbeing of our clients.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities.

Disclaimer: This job description can be revised by management as needed.