Food Service & Customer Care Specialist

H-E-B; Cedar Park (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean, and organized department while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

Roles include Bakery, Deli, and Prepared Foods tasks with exposure to various cooking and labeling activities. Responsibilities cover customer assistance, order taking, product knowledge, inventory, and adherence to department

Qualifikationen

• Knowledge of computer systems and equipment – Required
• Strong customer service skills – Required
• Communication and interpersonal skills – Required
• Reading and writing skills – Required
• Planning and organizing skills – Required
• Ability to work in a fast-paced environment – Required

Aufgaben

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists selections
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, rotates products
• Uses suggestive selling to meet customer needs
• Cleans and sanitizes display cases
• Complies with food safety and sanitation standards
• Records production and assists in department planning (Bakery)
• Performs inventory management and ensures catering orders are prepared for pickup (Deli)
• Serves/packages products per customer requests
• Educates customers on preparation/reheating instructions of prepared foods

Kenntnisse

Customer service

Communication

Interpersonal skills

Reading & writing

Planning & organizing

Fast-paced environment

Computer systems & equipment

Ausbildung

HS Diploma or GED

Tools

POS systems

Label machine

Jobbeschreibung

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean, and organized department while delivering superior customer service. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

Roles include Bakery, Deli, and Prepared Foods tasks with exposure to various cooking and labeling activities. Responsibilities cover customer assistance, order taking, product knowledge, inventory, and adherence to department