Food Service Associate

MHS Brown University Health Taunton; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

Brown University Health is seeking staff to provide patient meal service at Morton Hospital in Taunton, MA. Responsibilities include assembling, distributing, and collecting patient trays, maintaining cleanliness, and responding to patient requests with courtesy and efficiency.

Applicants should have food service experience, be able to stand for long periods, and maintain a professional appearance. The team emphasizes safety, trust, and respectful service to patients and colleagues.

Qualifications

• Ability to understand and follow posted instructions.
• Ability to read and understand English.
• Ability to stand for extended periods of time.
• Courteous interaction with all customer groups.
• Previous food service experience preferred.
• Maintain a professional appearance and demeanor.
• Respond to requests in a timely manner.
• Ability to handle interruptions professionally.

Responsibilities

• Assemble, distribute and collect patient trays accurately.
• Collect patient trays at the appropriate times.
• Clean wares, dish machine, dish room and equipment.
• Respond to patient requests promptly and courteously.
• Maintain food safety practices and HACCP adherence.
• Strip trays per procedure in a timely manner.
• Support other duties as assigned by supervisor.

Skills

Understand instructions

Read English

Stand for long periods

Courteous to customers

Food service experience

Professional appearance

Timely response to requests

Multitask and handle interruptions

Job description

SUMMARY: Provides Patient Meal Service and cleans all area supporting Meal Service Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

KEY RESPONSIBILITIES

• Accurately Assemble, Distribute and Collect Patient Trays
• Collects patient trays at the appropriate time and in an efficient manner
• Cleans all wares used for this purpose
• Cleans all equipment used for this pursues
• Cleans dish machine, dish room and equipment appropriately
• Responds to Patient request in a timely manner
• Passes patient trays in a correct and courteous manner
• Handles food in a safe manner (i.e. maintains temps, uses barriers, observes HACCP plan)
• Strips trays per procedure and in a timely manner
• All other tasks as assigned

MANAGEMENT OF TIME AND RESOURCES

Completes work assignments within an acceptable time frame. Uses time and resources to the best possible advantage for successful completion of job responsibilities. Develops and maintains efficient working relationships. Is reliable in respect to attendance. Is Reliable in respect to punctuality? Recognizes the importance of team efforts and partners with others to achieve positive outcomes. Quality: Is part of a team effort to insure quality services? Offers creative solutions or alternatives to issues or concerns. Produces quality results. Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed.

MINIMUM QUALIFICATIONS

• Able to understand and follow instructions
• Read English
• Work on feet for long periods of time
• Able to be courteous with all customer groups
• Previous food service experience
• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately?
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer's satisfaction.
• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and inservices and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.
• Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
• Possesses awareness of programs/services provided by Hospital and where they are located.

Pay Range: $19.30-$28.15

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780 Work Type: 40 per week variable EOW EOH Work Shift: Variable Driving Required: No Union: 1199 Seiu United Healthcare Workers East

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.

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