Food Service Associate

MFA Oil; Republic (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking energetic Food Service Associates to provide exceptional service to customers at Break Time convenience stores. In this role, you will be responsible for food preparation, maintaining a clean environment, and ensuring customer satisfaction through friendly interactions. This position offers a dynamic work environment where teamwork and communication are key. With opportunities for growth and professional development, you will be part of a culture that values customer service and employee success. If you thrive in a fast-paced setting and are passionate about food service, this is the perfect opportunity for you.

Benefits

Paid Time Off

Paid Company Holidays

Profit Sharing

Performance Incentives

Healthcare Benefits

Qualifications

• Enthusiastic personality with a focus on customer satisfaction.
• Ability to work in a fast-paced environment and handle complaints.

Responsibilities

• Provide fast and friendly customer service while maintaining cleanliness.
• Prepare food according to guidelines and ensure quality standards.

Skills

Customer Service

Food Safety Knowledge

Mathematical Calculations

Teamwork

Communication

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Food Preparation Equipment

Job description

Overview

Food Service Associates provide service to all Break Time food service customers, while following high standards for food preparation, cleanliness, and all company policies and procedures to ensure proper and efficient operation during scheduled shift. They are energetic individuals who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilites

As a Break Time Food Service Associate, a typical day might include the following:

• Working with customers-consistently and courteously greet and thank each customer and provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactions


• Merchandising and sales-promote sales through the use of suggestive selling


• Food preparation - follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning, and pricing


• Maintaining a clean environment-properly sanitize and maintain equipment, dishes, and food service area; follow standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows


• Communication-maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations


• Working closely with management-successfully complete company training programs; help train new employees on company policies and procedures


• Teamwork-work as a team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations


• Working with technology - learn and utilize the store's technology; perform mathematical calculations to make change, complete shift reports, and count product


• Other duties as assigned

Job Requirements

• Friendly, customer service-oriented person with an enthusiastic personality who enjoys a fast-paced work environment


• Flexible availability to work weekends and holidays


• Reliable transportation to work


• Willingness to attend adequate food safety training and obtain a Food Handler's Card or equivalent certifications


• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees


• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds, and to remain in a stationary position (standing and/or driving) for up to nine hours per shift


• Ability to perform mathematical calculations in order to make change, complete shift reports, and account for numbers of products during vendor check in


• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery


• Willingness to occasionally ascend and descend ladders to handle inventory or products


• Ability to perform these duties and others as assigned, with accuracy, and minimal supervision

All items shown above are requirements for the position. In addition, Break Time employees must be 18 years of age with legal authorization to work in the United States. All Break Time employees are expected to adhere to policies, procedures, and expectations by following company checklists, following posted work schedule and proper time recording procedures, and assisting in training others. Break Time employees must meet all company requirements, including successful pre-employment drug screening and criminal background checks, ability to exchange accurate information with Break Time customers in English, and ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.

ABOUT MFA PETROLEUM COMPANY

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.

MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for variable-hour positions including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives. Employees have access to healthcare benefits once eligibility criteria are met.
OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First




• Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.


• Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.


• Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.




• Be Tenacious




• Give Your Best - Always give your best effort and seek to improve every day.


• Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."


• Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.




• Lead by Example




• Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.


• Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.


• Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.