Food Service Associate

UNC REX Healthcare; Goldsboro (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Wayne UNC Health Care is seeking a Food Service Associate to support patient services, host/ hostess duties, and the hospital retail cafe. The role spans several areas within the Dietary Department and requires interaction with patients and staff.

Responsibilities include serving meals, ensuring accuracy of trays, assisting with menu choices, and maintaining sanitation and safety standards in a fast-paced hospital environment. Evening, weekend, and holiday availability is expected.

Qualifications

• Must have basic knowledge of therapeutic diets.
• Must have basic knowledge of food service and sanitary procedures.
• Must be able to cope with a moderate degree of stress.
• Is flexible in work assignments, including working in a variety of areas in one shift.
• Ability to maintain effective working relationships and communication with coworkers and public.
• Must be able to read, write and communicate effectively in English.

Responsibilities

• Performs daily duties in patient services area: serves food, portions items per diet orders, ensures tray accuracy.
• Performs duties of host/hostess: assists with menu selection, diet changes, and patient interaction.
• Performs duties in retail/café area: operates cash register, handles cash, maintains service area.
• Maintains cleanliness and HACCP compliance, attends in-service training, and follows safety procedures.

Skills

Food service

Customer service

Sanitation procedures

English communication

Time management

Flexibility

Education

High School Diploma

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
The Food Service Associate is trained to work in a number of positions in the Dietary Department. This position may be scheduled in patient service areas, diet office/host/hostess, or retail/customer service areas.

Responsibilities

1. Performs and completes the daily duties and responsibilities in the patient services area including:
   • takes temperatures in accordance with HACCP guidelines
   • serves food from a steam table
   • breaks down and cleans station at the end of meal service
   • properly portions food items in accordance with diet orders and items listed on menu ticket
   • examines filled trays for completeness, accuracy, and places trays into cart
   • passes trays and interacts with patients
   • may be required to assist in cutting foods or opening containers as requested
   • washes dishes and operates commercial dish machine
   • cleans and sanitizes work areas
   • fills supply requisition orders according to policy and records delivered items accurately
2. Performs and completes the daily duties and responsibilities of the host/hostess including:
   • prepares dietary information to be used by kitchen personnel in preparation of foods for hospital patients
   • processes new diets and changes as required
   • participates in tray line and food temperature monitoring as assigned
   • examines filled trays for completeness, accuracy, and placing trays into cart
   • passes trays and interacts with patients
   • provides assistance with menu selection to patients
   • may be required to assist in cutting foods or opening containers as requested
   • calculates diabetic diets and performs calorie counts
   • communicates patient needs to appropriate staff (teammates) while maintaining patient confidentiality
   • may prepare and deliver special nourishments to unit nourishment rooms. Maintains and restocks nourishment rooms
   • uses basic knowledge of therapeutic diets
3. Performs and completes the daily duties and responsibilities in the retail/café area including:
   • operates cash register, receives payments from customers or teammates, makes change, and issues receipts
   • maintains proper security of cash at all time, understands and follows proper cash handling procedures in accordance with departmental policy
   • prepares for service before meal time and cleans up cafeteria and dining room after
   • sets up and stocks beverage area, grab and go coolers, and condiment stations
   • records temperatures in accordance with HACCP standards and serves food from tray line
   • cooks breakfast items on grill top, interacts with customers, and cleans and sanitizes all work areas
4. Uses computers and tablets daily
5. Attends allergy, foodborne illness, and safety in-service training
6. Attends scheduled staff meetings
7. Follows ServSafe sanitary handling procedures with food preparation, food service, and equipment operation
8. Responsible for daily, routine, and weekend cleaning in the department
9. Complies with all departmental policies
10. Is available to work a flexible schedule including evenings, weekends and some holidays

WAYNE

Other information

Education

• High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.

Licensure/Certification

• None.

Experience

• 6+ months of food service or customer service experience preferred.

Knowledge, Skills and Abilities

• Must have basic knowledge of therapeutic diets.
• Must have basic knowledge of food service and sanitary procedures.
• Must be able to cope with a moderate degree of stress.
• Is flexible in work assignments, including working in a variety of areas in one shift.
• Ability to maintain effective working relationships and communication levels with co-workers, supervisors, administration, and general public. Demonstrates good customer service skills in all interactions.
• Must be able to manage time.
• Maintains a positive attitude.
• Is able to work evenings, weekends, and some holidays.
• Ability to read, write and communicate effectively in English.
• Is able to meet the physical requirements of the job, which include working for several hours in a standing position, significant walking, and dealing with slippery floors, hot pans, liquids and foods.

Valid NC Driver’s License: No

If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

DIET-253

01.8310.DIET-253.NON-CLIN

Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: Food&Nutr Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.