Food Service Assistant 2

Javon-Bea-Hospital; Freeport (IL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Mercyhealth in Illinois is seeking a patient services associate to read tray tickets, assemble and deliver meals, assist patients with items, and maintain sanitation in the hospital cafeteria. This role emphasizes accuracy, friendly service, and adherence to safety protocols in a healthcare setting.

You will also handle basic cash register tasks, monitor temperatures, stock supplies, and support daily cleaning duties.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to read and follow instructions.

Responsibilities

• Read patient tray ticket orders and place items on trays.
• Deliver/serve patient trays, snacks and supplements.
• Assist patients with opening items and collecting trays.
• Operate dish machine and maintain cleanliness of kitchen areas.
• Take and record food and equipment temperatures.
• Replenish stock and rotate inventory.
• Serve cafeteria customers and operate the cash register.

Skills

Customer service

Interpersonal communication

Reading/writing basic instructions

Math and measurements

Positive attitude

Education

High school diploma or equivalent

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIESReads patient tray ticket orders and places items on trays.Delivers / serves patient trays, snack and supplements Assist patients with opening any itemsCollects patient trays from room, stacks dirty dishes on cart and returns cart to kitchenOperates dish machinePerforms daily / weekly cleaning tasksWashes and sanitizes dishes, pots and pans, and kitchen equipmentMaybe required to filter hot oil with mesh strainer and/or change oil in fryersServes cafeteria customersOperates cash registerPortions food items as directedReplenishes stock with proper rotationTakes and records food temperaturesTakes and records equipment temperaturesCleans and sanitizes work area, tables, and cabinetsCollects and places garbage and trash in designated containersFollows scripting when delivering patient traysAdheres to department safety and sanitation regulationsUse protective barriers (gloves, apron, and proper hair coverings)Excellent customer service skills needed when delivering patient traysEDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent preferred.CERTIFICATION/LICENSUREN/AOTHER SKILLS AND ABILITIESGood interpersonal / communications skills.Language SkillsAbility to read, write and comprehend simple instructions, short correspondence, and memos.Ability to effectively present information in one-to-one to other employees of the organizationAbility to communicate with others in a positive mannerMathematical SkillsAbility to add and subtract. Ability to perform these operations using units of American money, weight measurements and volume.Reasoning AbilityAbility to apply common sense understanding to carry out instructions.Ability to deal with problemsComputer SkillsBasic computer knowledge neededLEVEL OF SUPERVISIONWork is performed according to detailed and specific instructions.SUPERVISESN/APAY RANGE:$16.02 - $25.63Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women