Food Service Assistant

Javon-Bea-Hospital; Rockford (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Mercyhealth is seeking a dedicated food service teammate in Rockford, IL, to read tray tickets, assemble and deliver patient trays, and assist with cafeteria operations. The role requires friendly customer service, attention to safety and sanitation, and efficient plate handling as part of a fast-paced hospital kitchen environment.

Responsibilities include operating the dish machine, handling the cash register, and maintaining accurate temperature records while supporting daily kitchen tasks and

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service skills.
• Ability to read and follow tray tickets and serve meals with accuracy.

Responsibilities

• Reads patient tray ticket orders and places items on trays.
• Delivers and serves patient trays, snacks and supplements.
• Assists patients with opening items and collecting trays.
• Cleans and sanitizes work areas, tables, and cabinets.
• Operates the dish machine and handles cash register duties.
• Takes and records temperatures of food and equipment.
• Replenishes stock with proper rotation and adheres to safety rules.

Skills

Customer service

Cash handling

Food service

Sanitation standards

Education

High school diploma or equivalent

Tools

Cash register

Dish machine

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIESReads patient tray ticket orders and places items on trays.Delivers / serves patient trays, snack and supplements Assist patients with opening any itemsCollects patient trays from room, stacks dirty dishes on cart and returns cart to kitchenOperates dish machinePerforms daily / weekly cleaning tasksWashes and sanitizes dishes, pots and pans, and kitchen equipmentMaybe required to filter hot oil with mesh strainer and/or change oil in fryersServes cafeteria customersOperates cash registerPortions food items as directedReplenishes stock with proper rotationTakes and records food temperaturesTakes and records equipment temperaturesCleans and sanitizes work area, tables, and cabinetsCollects and places garbage and trash in designated containersFollows scripting when delivering patient traysAdheres to department safety and sanitation regulationsUse protective barriers (gloves, apron, and proper hair coverings)Excellent customer service skills needed when delivering patient traysEDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent preferred.PAY RANGE:$16.56 - $24.01Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women