Food Service Admin Assistant

CW Resources, Inc.; New Britain (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan & Match

Paid Holidays

Paid Sick and Personal Time

Telemedicine

Job summary

RW Solutions, a part of CW Group, is seeking an Administrative Assistant to support our food service operations. You will handle front-desk tasks, scheduling, records, and communications to ensure meals are delivered efficiently and with high quality services.

The role requires strong organization, attention to detail, and excellent communication. We offer a full-time schedule, Monday–Friday, with competitive pay and benefits.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of administrative experience in an office, customer service, food service, healthcare, hospitality, nonprofit, or similar environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Valid driver's license.

Responsibilities

• Serve as the first point of contact by answering phones, responding to emails, and assisting customers, staff, vendors, and community partners.
• Prepare, proofread, and distribute correspondence, reports, meeting materials, and other business documents.
• Maintain accurate records, databases, reports, and filing systems.
• Coordinate calendars, meetings, appointments, and administrative activities.
• Support scheduling, meal service coordination, deliveries, and daily operational activities.
• Communicate schedule changes, service updates, and other important operational information.
• Monitor office and operational supply inventories and coordinate ordering as needed.
• Assist with reporting, audits, special projects, and other administrative functions.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Collaborate with management, staff, vendors, volunteers, and customers to support efficient operations and outstanding service.

Skills

Communication

Organization

Multitasking

Driver's license

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Outlook

PowerPoint

Job description

400
200 Myrtle St
New Britain, CT 06053, USA

Description

CW’s and it’s Affiliates Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: Why CW?

• Location: 200 Myrtle St, New Britain, CT 06053
• Shift: Full-Time, Monday-Friday 7am-3:30pm
• Pay: $19.00

At RW Solutions, what you do matters. As an Administrative Assistant supporting our food service operations, you'll help ensure seniors and community members receive nutritious meals and quality services every day. Your organization, communication, and attention to detail will directly support programs that make a meaningful difference in people's lives.

What You’ll Do:

As an Administrative Assistant, you will:

• Serve as the first point of contact by answering phones, responding to emails, and assisting customers, staff, vendors, and community partners.
• Prepare, proofread, and distribute correspondence, reports, meeting materials, and other business documents.
• Maintain accurate records, databases, reports, and filing systems.
• Coordinate calendars, meetings, appointments, and administrative activities.
• Support scheduling, meal service coordination, deliveries, and daily operational activities.
• Communicate schedule changes, service updates, and other important operational information.
• Monitor office and operational supply inventories and coordinate ordering as needed.
• Assist with reporting, audits, special projects, and other administrative functions.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Collaborate with management, staff, vendors, volunteers, and customers to support efficient operations and outstanding service.

What You’ll Need to Be Successful:

• High school diploma or equivalent.
• Minimum of two (2) years of administrative experience in an office, customer service, food service, healthcare, hospitality, nonprofit, or similar environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Valid driver's license.

Bonus If You Have These Skills:

• Associate's degree in Business Administration, Public Health, Nutrition, Social Services, Hospitality Management, or a related field.
• Experience working with seniors, individuals with disabilities, or community-based service programs.
• Knowledge of food service operations, food safety regulations, and program compliance requirements.

Qualifications for Success:

• You take pride in providing exceptional administrative support and customer service while maintaining accuracy and confidentiality.
• You are proactive, dependable, and able to identify and resolve issues before they impact operations.
• You adapt easily to changing priorities and enjoy supporting a team’s success through effective coordination and organization.

Why Join RW Solutions?

We believe our employees are our greatest asset. We foster a supportive, collaborative workplace where employees are encouraged to grow, contribute ideas, and make a meaningful impact. Our team members enjoy:

• A mission-driven culture focused on serving the community.
• Opportunities for professional development and career growth.
• Supportive leadership that values employee contributions.
• A collaborative environment where teamwork and respect are central to everything we do.
• Meaningful work that positively impacts the lives of others every day.

Explore Our Generous Benefits Package

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options
  • Disability Plans
  • Life Insurance - Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays, Vacation and Paid Sick and Personal Time (PSPT)
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands:

• Work Environment: This position is primarily performed in a professional office setting with occasional interaction in food service, kitchen, dining, or meal distribution areas. The work environment is generally climate-controlled and may involve frequent interaction with employees, customers, vendors, and visitors.
• Physical Activity: Requires prolonged periods of sitting while performing administrative duties, including typing, data entry, and document review. Frequent standing, walking, bending, reaching, and moving between office and operational areas may be required.
• Lifting and Carrying: Occasional lifting, carrying, or moving of office supplies, files, meal service materials, or boxes weighing up to 25 pounds may be required.
• Manual Dexterity and Visual Acuity: Requires frequent use of hands and fingers for typing, data entry, filing, and operating standard office equipment. Must be able to read and interpret printed and electronic documents, reports, schedules, and correspondence.
• Office Equipment Use: Regular use of computers, telephones, printers, copiers, scanners, and other office equipment is required.
• Noise Level: Work is generally performed in a low to moderate noise environment; however, occasional exposure to higher noise levels may occur in food service, kitchen, or dining areas.
• Work Schedule Flexibility: Occasional schedule adjustments, early morning hours, or extended workdays may be required to support operational needs, deadlines, meetings, or special events.
• Travel: Occasional local travel between office locations, meal service sites, or community locations may be required. A valid driver's license and reliable transportation may be required.
• Reasonable Accommodation: May be provided to enable qualified individuals with or without disabilities to perform the essential functions of this position, provided such accommodations do not create an undue hardship on business operations.

Join a Mission-Driven Team Where Your Administrative Skills Make a Difference

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

• Notification of Employee Rights Under Federal Labor Laws posters: DOL Posters Here

Innovative

Consistently introduces new ideas and demonstrates original thinking

Functional Expert

Considered a thought leader on a subject

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Self-Starter

Inspired to perform without outside help

Goal Completion

Inspired to perform well by the completion of tasks

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Licenses & Certifications

ServeSafe

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.