Office Assistant - Food Services

RW Solutions Inc; Bridgeport (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Telemedicine

Retirement plan

Paid holidays

Job summary

RW Solutions Inc. is seeking an Office Assistant in Bridgeport, CT, to support meal services, deliveries, and essential administrative tasks.

The role requires strong organizational and communication skills and a willingness to assist with café operations when needed. You will handle filing, data entry, deposits, and invoicing for Kosher meals, while coordinating with Café Managers and supporting seniors, families, and social workers.

Qualifications

• Minimum of 1 year of administrative or clerical experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills with experience in data entry and records management.
• Ability to handle sensitive or confidential information with discretion.
• Excellent verbal and written communication with seniors, families, and staff.
• Capable of handling multiple responsibilities in a fast-paced environment.

Responsibilities

• Keep operations running smoothly with administrative support—filing, data entry, and document management.
• Manage meal orders, track deliveries, and ensure accuracy for congregate café sites and Kosher meals.
• Assist seniors, families, and social workers with meal requests and service inquiries.
• Communicate schedule changes, weather-related closures, and meal updates to consumers, staff, and management.
• Maintain accurate financial documentation, including deposits and invoicing for Kosher meals.
• Collaborate with Café Managers to ensure efficient meal ordering and staff coverage.
• Occasionally assist with café operations or meal deliveries as needed.
• Support reporting, inventory tracking, and system updates to stay organized.

Skills

Microsoft Office

Data entry

Organizational skills

Verbal & written communication

Discretion handling confidential info

Multitasking

Flexibility

Job description

Description

Supporting Quality Service, One Detail at a Time!

• Shift: Monday to Friday - Full Time - 8:30am to 5:00pm
• Pay Range: $18.00/hr

Company Overview: RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We are proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

What You’ll Do:

Ready to add some flavor to your career? As a food service Office Assistant, you'll be the ultimate multitasker - keeping meal services on point, tracking deliveries, and supporting seniors while handling key administrative tasks. If you're organized, adaptable, and love being part of a mission-driven team, this is the role for you!

• Keep operations running smoothly with administrative support—filing, data entry, and document management.
• Manage meal orders, track deliveries, and ensure accuracy for congregate café sites and Kosher meals.
• Assist seniors, families, and social workers with meal requests and service inquiries.
• Communicate schedule changes, weather-related closures, and meal updates to consumers, staff, and management.
• Maintain accurate financial documentation, including deposits and invoicing for Kosher meals.
• Collaborate with Café Managers to ensure efficient meal ordering and staff coverage.
• Occasionally step in to help with café operations or meal deliveries when needed.
• Support reporting, inventory tracking, and system updates to keep everything organized.

What We’re Looking For:

• Minimum of 1 year of proven experience in an administrative or clerical role, supporting daily office operations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills with experience in data entry, document management, and record keeping.
• Ability to handle sensitive or confidential information with discretion.
• Excellent verbal and written communication, with the ability to interact professionally with seniors, families, and team members.
• Capable of handling multiple responsibilities in a fast-paced environment while maintaining efficiency and accuracy.
• Willingness to step in when needed, assist with café operations, and contribute to overall department success.

Why You’ll Love This Job:

• Be part of a team making a meaningful impact while keeping things organized and running seamlessly!
• Develop valuable administrative, coordination, and problem-solving skills in a dynamic setting.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement - grow your career with us!

Explore Our Generous Benefits Package:

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan - Match Options
  • Disability Plans
  • Life Insurance - Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays, Vacation and Sick time
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands:

• Primarily based in an office setting performing administrative responsibilities, with occasional work conducted in the senior café environment. The workspace is climate-controlled, well-lit, and equipped with standard office and food service equipment. The position may require movement between office locations, senior cafés, and meal delivery sites as needed.

Involves a mix of desk-based tasks (typing, reviewing documents, and managing records) and active work (standing, walking, bending, and reaching to retrieve supplies or assist with meal service).

• Requires handling meal trays, food supplies, and office materials, with occasional lifting of up to 25 pounds. Proper lifting techniques should be followed when transporting items.
• Frequent use of hands and fingers for typing, meal tracking, and documentation. Must be able to read and interpret printed and digital materials, including schedules, reports, and invoices, with normal or corrected vision.
• The café and office environments maintain a moderate noise level, with occasional increases during busy meal service periods, staff discussions, or customer interactions.
• Regular use of computers, phones, scanners, and copiers for record-keeping, reporting, and communication. May require troubleshooting technical issues or coordinating with support teams.
• Standard business hours apply, but flexibility may be required, including occasional extended hours to meet deadlines, support meal distribution, or address urgent scheduling changes.
• Occasionally drives to deliver meals, requiring safe vehicle operation and adherence to schedules. Must be comfortable navigating different road conditions and ensuring timely service.
• Reasonable accommodations can be provided

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications: Preferred: Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.