FOOD SERVER-TEN (VIP) - (Part Time)

Rivers Casino; Des Plaines (IL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K matching

Free Parking On-Site

Free Shuttle from Rosemont Blue Line

Paid Time Off (PTO)

Scholarship Program

Tuition Reimbursement

Job summary

Rivers Casino Des Plaines is hosting a walk-in interview on Wednesdays from 12 PM to 2 PM at 2500 E. Devon Ave, Des Plaines, IL 60018. Join our hospitality team to provide courteous service to casino guests in a fast-paced environment.

Candidates should have 1–2 years of guest service experience, be able to lift 20 pounds, stand long periods, and complete Responsible Alcohol Training. Parking, shuttle service, and a strong benefits package are offered.

Qualifications

• 1–2 years guest service experience, preferably in gaming/hospitality.
• Must lift at least 20 pounds and handle glasses, pens, pads, garnishments, money, etc.
• Must stand and walk for long periods; bend, stoop, and twist while serving.
• Outstanding interpersonal communications skills to interface with guests and team members.
• Must pass Responsible Alcohol Training and adhere to cut-off procedures.
• Ability to work flexible shifts and holidays.

Responsibilities

• Provide service to all casino customers in a professional manner.
• Know menu items, specials, and prices.
• Possess knowledge of procedures related to the job.
• Clear and return used glassware and utensils.
• Assist in drink preparation (icing glasses, garnishing drinks).
• Take drink orders, present drinks, handle payment and change.
• Address guest complaints promptly and courteously.
• Ensure thorough communication between shifts.

Skills

Guest service

Interpersonal communication

Teamwork

Reliability

Attentive and friendly

Job description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
• Knows the menu items, specials, and prices.
• Possesses complete knowledge of all procedures related to the job.
• Picks up empty glasses, dishes, silverware and returns them to the proper area.
• Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
• Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Ensures thorough communication between shifts.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• Performs all other duties specified or assigned.

Job Requirements:

• One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
• Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.).
• Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed.
• Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
• Ability to communicate with Team members and guests.
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
• Ability to work flexible shifts and days of the week including holidays.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.