FOOD SERVER-TEN (VIP) - (Full Time)

Rivers Casino; Des Plaines, Northern (IL, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401K with match

$1 Daily Meals

18 Days Paid Time Off

Free Shuttle

Free Parking

Scholarship Program

Tuition Reimbursement

Community Volunteer Opportunities

Exclusive Discounts

Job summary

Rivers Casino in Des Plaines is looking for team members who excel in customer service within a dynamic gaming environment. You will be responsible for providing exceptional service, assisting guests with drink orders, and maintaining clear communication across shifts.

The ideal candidate will possess at least 1-2 years of guest service experience and demonstrate outstanding interpersonal skills. Enjoy competitive perks such as medical insurance, a scholarship program, and paid time off.

Qualifications

• 1-2 years guest service experience in gaming or hospitality.
• Outstanding interpersonal communication skills.
• Must present a neat, clean, and well-groomed appearance.

Responsibilities

• Provide efficient, courteous service to casino customers.
• Assist in drink order preparation.
• Handle guest complaints in a prompt and courteous manner.
• Ensure thorough communication between shifts.

Skills

Guest service experience

Interpersonal communication

Cooperative nature

Ability to lift 20 pounds

Ability to stand and walk long periods

Job description

Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

Description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
• Knows the menu items, specials, and prices.
• Possesses complete knowledge of all procedures related to the job.
• Picks up empty glasses, dishes, silverware and returns them to the proper area.
• Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
• Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Ensures thorough communication between shifts.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• Performs all other duties specified or assigned.

Job Requirements:

• One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
• Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.).
• Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed.
• Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
• Ability to communicate with Team members and guests.
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
• Ability to work flexible shifts and days of the week including holidays.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.