Food Server (PT) - Sports & Social - Philadelphia

Live Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a high-energy environment at an exciting casino where you'll provide exceptional food and drink service to guests. As a Live! Food Server, you'll ensure that every dining experience is memorable by engaging with guests and offering knowledgeable recommendations. This role requires a friendly demeanor and the ability to handle various tasks, from taking orders to assisting with in-room dining. With a culture that values teamwork and fun, this position offers a unique opportunity to thrive in a vibrant setting while enjoying great perks like health coverage and discounts. If you're passionate about customer service and ready to make an impact, this is the place for you!

Benefits

Comprehensive health coverage

Generous retirement savings options

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels and travel

Qualifications

• 1-3 years of experience in casual or fine dining restaurants.
• Knowledge of sanitation and health regulations for food handling.

Responsibilities

• Provide friendly and efficient food and drink service to guests.
• Take orders, recommend menu items, and clear tables.

Skills

Customer Service

Knowledge of Alcohol Beverage Control laws

Communication in English and Asian languages

Ability to use beverage machines

Organizational skills

Education

High school diploma or GED

Customer service training

Job description

Why We Need Your Talents

We're looking for a Live! Food Server to provide friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.

Where You'll Make an Impact

• Responsible for acknowledging guests in a friendly and timely manner.
• Responsible for knowledge of the menu and being able to make confident recommendations to the guests.
• Responsible for acquiring and validating a method of payment for all extra food and beverage service in the restaurant. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
• Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Other duties as assigned.

Skills You'll Need to Succeed

• Ability to use fountain soft drink, tea, and coffee machines.
• Ability to read and write basic instructions.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
• Ability to communicate in English and fluently in either Chinese, Japanese, Korean, Vietnamese, or other Asian languages.
• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.

A Few Must Haves

• Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• Experience: One (1) to three (3) years of experience in casual, buffet, and/or fine dining restaurant.
• Must be able to comply with all state gaming regulations, which may include obtaining a license. Alcohol Beverage Card is also required.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents.
• Generous retirement savings options are available.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and Attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Ability to stand and walk continually throughout a scheduled shift.
• Ability to bend, stoop, and reach while carrying dishes, glasses, and serving tray.
• Ability to push a bus cart and carry trash/linen bags weighing up to 35 pounds.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.