Food Server (PT) - Sports & Social - Philadelphia

Live! Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant and energetic team at a leading casino and hotel, where you'll play a vital role in creating memorable dining experiences for guests. As a Food Server, you will provide exceptional service, engage with guests, and ensure their needs are met with a smile. Your ability to recommend menu items and maintain a clean work environment will contribute to the overall success of the dining experience. This position offers a dynamic atmosphere filled with excitement and opportunities for growth, making it an ideal choice for those passionate about hospitality and customer service.

Benefits

Comprehensive health coverage

Generous retirement savings options

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels and travel

Qualifications

• 1-3 years experience in casual or fine dining restaurant.
• Ability to communicate in English and other Asian languages.

Responsibilities

• Provide friendly and efficient food and drink service.
• Acknowledge guests and enhance their dining experience.
• Assist with In-Room Dining orders when applicable.

Skills

Customer Service

Food and Beverage Knowledge

Ability to Use Beverage Machines

Communication Skills

Knowledge of Health Regulations

Organizational Skills

Education

High School Diploma or GED

Job description

Overview

Why We Need Your Talents

We're looking for a Live! Food Server to provide friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.

Responsibilities

Where You'll Make an Impact

• Responsible for acknowledging guests in a friendly and timely manner.
• Knowledge of the menu and ability to make confident recommendations to guests.
• Acquire and validate a method of payment for all extra food and beverage service in the restaurant. Take orders from guests, recommend food choices, and present food. Assist in clearing tables, transport dirty dishes and linen to a bus cart, and clean work station and wait stand at end of shift.
• Enhance the gaming and dining experience of guests to Live Casino, with prompt, efficient service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

• Ability to use fountain soft drink, tea, and coffee machines.
• Ability to read and write basic instructions.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
• Ability to communicate in English and fluently in either Chinese, Japanese, Korean, Vietnamese, or other Asian languages.
• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.

A Few Must Haves

• Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• Experience: One (1) to three (3) years of experience in casual, buffet, and/or fine dining restaurant.
• Must comply with all state gaming regulations, which may include obtaining a license. Alcohol Beverage Card is also required.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents.
• Generous retirement savings options are available.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and Attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Ability to stand and walk continually throughout a scheduled shift.
• Ability to bend, stoop, and reach while carrying dishes, glasses, and serving tray.
• Ability to push bus cart and carry trash/linen bags weighing up to 35 pounds.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• Work in an environment where smoking is allowed.