Food Server- On Call-Banquets

Caesars Entertainment; Reno (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Caesars Entertainment in Reno, NV is seeking a Food Server to provide prompt, courteous service to hotel patrons and ensure guests have a pleasurable dining experience.

Responsibilities include greeting guests, describing specials, taking beverage orders, verifying order accuracy, and maintaining clean tables and stations in a fast-paced, high-volume setting. Must be 21+, have a high school diploma and fluent English.

Qualifications

• Must have strong customer service skills and the ability to communicate clearly with guests.
• Experience helping in fast-paced dining environments is preferred.
• Professional appearance and positive attitude are required.

Responsibilities

• Acknowledge customers promptly with a smile.
• Inform guests of specials and menu details; answer questions.
• Take beverage orders and serve promptly.
• Ensure accuracy of food orders before serving.
• Monitor tables and attend to guests’ needs.
• Clear plates and glasses; bus tables quickly.
• Prepare sections and side stations; keep tables clean and set.
• Prepare silverware neatly and quickly at table; clean area after.
• Maintain clean and debris-free work areas.
• Exemplify core values and family-style service; support DEI culture.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Appearance

Education

High School diploma

Job description

Job Description

The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.

The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.

Responsibilities

• Acknowledge customer immediately with a smile
• Inform guests of any specials and have a full understanding the menu to answer any questions
• Take beverage order and serve in a timely manner
• Ensure food order is correct before serving to the guests
• Monitor tables closely and be attentive to guests' needs
• Clear empty plates and glasses from tables and place quickly in bus carts
• Prepare sections and side stations, making sure tables are cleaned and set properly
• Prepare silverware neatly and quickly at table. Clean area when finished preparing.
• Make sure all areas are clean and free of debris
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Qualifications

• Work requires 6 months previous food server experience
• Must be at least 21 years of age
• Work requires effective communication in English, both verbal and written form in a professional manner
• Must present a neat and professional appearance
• Work requires interactions with customers, public and co-workers
• Work requires teamwork with other staff members
• High School diploma or equivalent

Additional Requirements

• Fast paced, high volume environment involving constant public
• Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs.
• Must be able to tolerate secondary tobacco smoke

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS

Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.