Food Server - Full Time AM Shift - Hilton Des Moines Downtown

Hilton Des Moines Downtown; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Food Server at Hilton Des Moines Downtown. You will be responsible for providing exceptional service to guests, ensuring their satisfaction throughout their dining experience. The role requires knowledge of food and beverage service standards and the ability to work in a fast-paced environment. Enjoy benefits like insurance, 401k, and employee meals.

Benefits

Insurance benefits

401k

PTO

Free parking

DailyPay

Employee meals

Discount travel programs

Qualifications

• Prefer six months to one year previous serving experience.
• Must obtain TIPS certification.

Responsibilities

• Serve food and beverages to guests in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Respond to guest requests efficiently.

Skills

Customer Focus

Adaptability

Education

High School graduate or equivalent

Tools

Point of Sale procedures

Job description

Food Server - Full Time AM Shift - Hilton Des Moines Downtown

Join to apply for the Food Server - Full Time AM Shift - Hilton Des Moines Downtown role at Hilton Des Moines Downtown

Food Server - Full Time AM Shift - Hilton Des Moines Downtown

3 days ago Be among the first 25 applicants

Join to apply for the Food Server - Full Time AM Shift - Hilton Des Moines Downtown role at Hilton Des Moines Downtown

Full Time - AM Shift. $12.00/hr plus tips! Insurance benefits, 401k, and PTO available at 90 days. Free parking, DailyPay, employee meals, and discount travel programs!

A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner.
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure serving station is well-stocked at all times.
  
  
  

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, serviceware and menu items.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage and toast equipment.
• Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
  
  
  

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent preferred

Experience

Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred.

LICENSES OR CERTIFICATES

Must obtain TIPS certification.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Des Moines Downtown

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Bars and Restaurants

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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