Food Server (Full Time)

Agua Caliente Casinos; Cathedral City (CA); On-site; USD 29,000 - 42,000; Full time

Job summary

Agua Caliente Casinos is seeking a professional server to provide friendly and knowledgeable service at our casino and hotel outlets. You will be responsible for delivering menu knowledge, following service sequences, and assisting teammates to ensure excellent guest experiences.

The ideal candidate has 1–2 years of related experience in full-service dining, and a high school diploma or GED is preferred. Ability to stand for long periods, move around the property, and work in a smoke-influenced

Qualifications

• Must have customer-service mindset and be able to upsell or recommend items as appropriate.
• Knowledge of menu, specials, beverages and wine lists preferred.
• Experience in full-service dining is advantageous.

Responsibilities

• Provide knowledgeable, prompt, and courteous service of food and beverages.
• Follow the correct sequence of service at all times.
• Clear, clean, and reset the station during the shift.
• Assist other servers to ensure topping quality service.
• Handle guest receipts according to internal controls and company policies.

Skills

Customer service

Menu knowledge

Food & beverage service

Teamwork

Education

High school diploma/GED

Job description

Job Description SummaryResponsible for providing knowledgeable, prompt, friendly, and courteous service of food and beverages to our casino and hotel guests.Essential Duties and Responsibilities (other duties may be assigned)Have a full working knowledge of the menu, specials, beverages and wine lists.Follows the correct sequence of service at all times.Clears, cleans, resets, and maintains station during shift.Assists other servers in giving the best possible service.Handles guests receipts according to internal controls.Assures F&;B areas are maintained in accordance with company standards, as well as all applicable regulations.Remains up-to-date on property events and hours of operation for all F&;B outlets.May be assigned to Food & Beverage work stations of the casino and/or hotel.Provide excellent guest service.Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.GAMING EXPERIENCE NOT REQUIREDRequired Education and/or ExperienceHigh school diploma/GED preferred.Restaurant & 1-2 years of related experience in full-service dining preferred.Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Working Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout the property, including walking up to 1 mile, climbing stairs and standing for extended periods of time. Also, may be subjected to a smoke-filled environment.The noise level in the work environment is usually moderate but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.