Food Runner - Sportsbook

ViziRecruiter,LLC.; Baton Rouge (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

ViziRecruiter,LLC. is seeking a Customer Service representative in Baton Rouge, Louisiana. Candidates should have a high school diploma or equivalent and preferably one to two years of experience in food service operations. Responsibilities include providing exceptional customer service, maintaining cleanliness, and ensuring food preparation standards are met. The role requires working nights, weekends, and holidays when needed, and candidates must be at least 21 years old.

Qualifications

• High school diploma or equivalent; or one to two years' related experience in food service operation.
• Must have knowledge of kitchen sanitation and operation of kitchen equipment.
• Must be at least 21 years old.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service.
• Maintains cleanliness of designated areas as directed.
• Ensures food items are prepared according to standard recipes.

Skills

Customer service

Food preparation techniques

Kitchen sanitation

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service. Greets each guest approaching their station.
• Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).
• Responsible for wiping down server‑side expo area, and all touching areas as needed. Removes all tainted dishware and trashes to dish pit. Sweeps floors and keeps them clean and dry throughout shift.
• Ensures a successful tray‑up and run delivery of all ordered items are properly to the corresponding table.
• Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu.
• Ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests.
• Ensures plate presentation is according to established guidelines.
• Assists in replenishing front line provisions, condiments and plate ware as they become diminished. Use the FIFO method in stocking any food items.
• Wipes counter areas, sinks, and floors to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Provides personalized service and uses guests’ names when possible.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Requirements

• High school diploma or equivalent; or one to two years' related experience in food service operation and/or training; or equivalent combination of education and experience.
• Must have knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment.
• Must have basic knowledge of food preparation techniques. Must have knowledge of weights, measures, and recipe yield.
• Must be able to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to maintain a neat, professional, well‑groomed appearance and uphold company appearance/dress standards.
• Must be at least 21 years of age or older.