Food Server (Casual/Fine Dining)

Delaware Park; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a vibrant entertainment venue where your role is crucial in creating a fun and engaging atmosphere for guests. You'll be responsible for delivering exceptional service, maintaining cleanliness, and ensuring compliance with all health regulations. This position offers a chance to engage with a diverse clientele in a fast-paced environment, making every day exciting. If you thrive on providing excellent customer service and enjoy working in a collaborative team, this opportunity is perfect for you. Embrace the chance to grow in a lively setting that values professionalism and guest satisfaction.

Qualifications

• One year of wait staff experience preferred.
• Must possess an ABC Servers card and/or Tips equivalent.

Responsibilities

• Creates a fun and entertaining environment with service excellence.
• Maintains cleanliness and compliance with health codes.

Skills

Customer Service

Communication Skills

Cash Handling

POS Systems Knowledge

Team Collaboration

Education

High School Diploma

Tools

Point Of Sales Systems

Job description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
• Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet.
• Circulates throughout the area assigned, actively observing guest, providing assistance and service as necessary.
• Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions thru the POS systems.
• Prepares all settlement paperwork in a consistent and organized manner.
• Responsible to complete all side work and cleaning of Outlet in an efficient, accurate, and timely manner.
• Responsible to inventory and restock items as needed based pre-determined levels.
• Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
• Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.
• Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• One (1) year of wait staff experience preferred.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
• Must possess an ABC Servers card and/or Tips equivalent.
• Knowledge of Point Of Sales operating systems preferred.
• Act with discretion and maintain confidentiality in handling sensitive information.
• Must be able to wear and appear comfortable in the assigned uniform provided by DelawarePark.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
• Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.