Food Server

Human Resources; West Lake Hills (TX); On-site; USD 9,600 - 11,000; Full time

Job summary

Pacific Hospitality Group is seeking a Food Server to deliver warm, attentive service in our dining rooms. You will take accurate orders, upsell menu items, pair beverages, and coordinate with the kitchen to ensure a smooth dining experience for every guest.

This full-time position requires about 1 year of food-and-beverage experience, a friendly demeanor, and the ability to communicate clearly. Compensation starts at $7.25 per hour.

Qualifications

• Takes accurate orders and enters them in the POS system.
• Balances payment methods and closes out the table with the sales report.
• Follows food handling, sanitation, and health department guidelines.

Responsibilities

• Takes accurate orders from guests and enters them in the POS system.
• Enter orders, note dietary needs and requests, and communicate with kitchen staff.
• Assist guests with beverage and menu recommendations and upsell items.
• Prepare dining area, reset tables, and maintain cleanliness.
• Process payments accurately and balance to sales report.
• Provide excellent guest service and ensure a positive dining experience.

Skills

Guest service

POS knowledge

Upselling

Food & beverage knowledge

Tools

POS system

Job description

Job Title

Food Server

Reporting to

Brendan Myers

Department/Group

Food & Beverage

EC/Dept. Head

Danielle Porter

Location

No

Job Code/ Req#

00001

Level/Salary Range

$7.25 per hour

Position Type

Full time

HR Contact

Melissa Manceaux

Desired Hire Start

5/31/2024

# of direct reports

0

Yrs. of experience

1 year

External Posting URL

Indeed

Internal Posting URL

N/A

Company Description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

• Takes accurate orders from guests, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability.
• Helps guests select food and beverages by presenting A MENU, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions.
• Enters orders to POS system and records guests' choices, special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Follows all STANDARD OF food and Alcohol handling, sanitation, TIPS and health department guidelines.

What You Will Bring

You will bring your experience, SKILLS, and knowledge in the food & beverage industry. Your positive disposition and willingness to go above and beyond to provide the best service to all our guests.

Great If you have

• experience describing Food and ingredients. knowledge of wines, beers, and spirits. the ability to communicate clearly and confidently with people.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.