Food Safety & Quality Leader - Multi-site (Travel 40%)

JCSI; Edison (NJ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and AD&D insurance

401(k) with company matching

Paid time off and holidays

Free meals and parking

Job summary

JCSI is seeking a Food Safety & Quality Assurance Manager to lead the MSP operation's food safety and quality programs, and to extend leadership across the region. The role focuses on ensuring compliance with FDA, FSMA, HACCP, cGMPs, and customer standards while driving cross-functional improvements on the production floor.

This hands-on leadership position requires 5+ years in food safety/quality, HACCP/PCQI credentials, and strong collaboration with Operations and site leadership.

Qualifications

• 5+ years of food safety and quality experience in food production or manufacturing.
• Approximately 5+ years of management experience with hiring, coaching, developing, and holding a team accountable.
• HACCP and PCQI certifications.
• Direct, hands-on food production experience covering prepared foods, temperatures, storage, labeling, expiration dates, recipes, and customer specifications.
• Strong working knowledge of FDA requirements, FSMA Preventive Controls, HACCP, cGMPs, and applicable USDA requirements.
• Audit experience, including preparation, documentation, root cause analysis, and corrective action follow-through.
• Experience managing environmental monitoring and sanitation verification programs.
• A track record of leading change beyond your own department - shifting processes, behaviors, or culture with Operations and other stakeholders.
• Strong analytical, documentation, and communication skills, including the ability to explain risk and report performance to customers and leadership.
• Ability to travel approximately 40% and obtain required airport badging, background clearance, and customs seal approval.

Responsibilities

• Lead food safety and quality programs at MSP and support regional locations, ensuring compliance with FDA, FSMA Preventive Controls, applicable USDA requirements, HACCP, cGMPs, and customer and company standards.
• Maintain a regular presence on the production floor, including daily food safety and quality walks when on-site, to verify temperatures, food handling, storage, labeling, shelf life, recipes, and customer specifications.
• Review HACCP logs, food safety records, and documentation for accuracy and compliance.
• Oversee environmental monitoring, swabbing, sanitation verification, and responses to findings, including expanded swabbing as new customer programs come online.
• Lead or support customer, regulatory, and third-party audits at MSP and regional locations, including preparation, follow-up, and verification that corrective actions are effective and sustained.
• Investigate food safety concerns, customer complaints, and foreign-material incidents; conduct root cause analysis and drive corrective and preventive actions.
• Oversee pest control and other food safety-related vendors.
• Communicate with airline customers and site leadership on food safety performance, risks, investigations, and corrective actions.
• Complete monthly assessments and portal reporting, and support Global Quality Standards and Lean Manufacturing initiatives.
• Recruit, train, coach, develop, and evaluate Quality team members, and build bench strength as the team grows.
• Partner with Operations, Production, Sanitation, HR, and regional quality leadership to change behaviors, reinforce accountability, and sustain improvements across departments and locations.
• Travel to Philadelphia and other Northeast CSCs to support food safety initiatives, audit readiness, corrective actions, and consistent implementation of company standards.

Job description

JCSI is seeking a Food Safety & Quality Assurance Manager to lead the MSP operation's food safety and quality programs, and to extend leadership across the region. The role focuses on ensuring compliance with FDA, FSMA, HACCP, cGMPs, and customer standards while driving cross-functional improvements on the production floor.

This hands-on leadership position requires 5+ years in food safety/quality, HACCP/PCQI credentials, and strong collaboration with Operations and site leadership.