Food Safety & Quality Leader - MSP, 40% Travel

JCSI; Austin (MN); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Paid time off and holidays

Free meals and parking

Life and AD&D insurance

Job summary

JCSI in Minneapolis, MN seeks a Food Safety & Quality Assurance Manager to lead MSP production safety programs, drive audits, and elevate food safety standards across multiple locations. This hands-on leadership role requires daily floor presence and regional travel to support other centers.

The role demands strong HACCP/PCQI expertise, 5+ years in food safety leadership, and the ability to partner with Operations to sustain improvements in a 24/7 environment.

Qualifications

• 5+ years of food safety and quality experience in food production or food manufacturing.
• Approximately 5+ years of management experience with direct responsibility for hiring, coaching, developing, and holding a team accountable.
• HACCP and PCQI certifications.
• Direct, hands-on food production experience covering prepared foods, temperatures, storage, labeling, expiration dates, recipes, and customer specifications.
• Strong working knowledge of FDA requirements, FSMA Preventive Controls, HACCP, cGMPs, and applicable USDA requirements.
• Audit experience, including preparation, documentation, root cause analysis, and corrective action follow-through.
• Experience managing environmental monitoring and sanitation verification programs.
• A track record of leading change beyond your own department - shifting processes, behaviors, or culture with Operations and other stakeholders.
• Strong analytical, documentation, and communication skills, including the ability to explain risk and report performance to customers and leadership.
• Ability to travel approximately 40% and obtain required airport badging, background clearance, and customs seal approval.

Responsibilities

• Lead food safety and quality programs at MSP and support regional locations, ensuring compliance with FDA, FSMA Preventive Controls, applicable USDA requirements, HACCP, cGMPs, and customer and company standards.
• Maintain a regular presence on the production floor, including daily food safety and quality walks when on-site, to verify temperatures, food handling, storage, labeling, shelf life, recipes, and customer specifications.
• Review HACCP logs, food safety records, and documentation for accuracy and compliance.
• Oversee environmental monitoring, swabbing, sanitation verification, and responses to findings, including expanded swabbing as new customer programs come online.
• Lead or support customer, regulatory, and third-party audits at MSP and regional locations, including preparation, follow-up, and verification that corrective actions are effective and sustained.
• Investigate food safety concerns, customer complaints, and foreign-material incidents; conduct root cause analysis and drive corrective and preventive actions.
• Oversee pest control and other food safety-related vendors.
• Communicate with airline customers and site leadership on food safety performance, risks, investigations, and corrective actions.
• Complete monthly assessments and portal reporting, and support Global Quality Standards and Lean Manufacturing initiatives.
• Recruit, train, coach, develop, and evaluate Quality team members, and build bench strength as the team grows.
• Partner with Operations, Production, Sanitation, HR, and regional quality leadership to change behaviors, reinforce accountability, and sustain improvements across departments and locations.
• Travel to Philadelphia and other Northeast CSCs to support food safety initiatives, audit readiness, corrective actions, and consistent implementation of company standards.

Skills

Leadership

Auditing

Regulatory knowledge

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in Food Science or related

Tools

HACCP

FSMA

PCQI

Job description

JCSI in Minneapolis, MN seeks a Food Safety & Quality Assurance Manager to lead MSP production safety programs, drive audits, and elevate food safety standards across multiple locations. This hands-on leadership role requires daily floor presence and regional travel to support other centers.

The role demands strong HACCP/PCQI expertise, 5+ years in food safety leadership, and the ability to partner with Operations to sustain improvements in a 24/7 environment.