Food Safety & Quality Assurance Manager, Multi-site Ops

JCSI; Green Bay (WI); Presencial; USD 95.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Life and AD&D insurance

401(k) with company matching

Paid time off and holidays

Free meals and parking

Descripción de la vacante

JCSI seeks a Food Safety & Quality Assurance Manager for its Minneapolis operation to lead regional food safety programs and drive quality across multiple locations. This hands-on leader will manage audits, environmental monitoring, and cross-department initiatives, with ~40% travel to support additional Customer Service Centers.

The role demands 5+ years in food safety and quality, HACCP/PCQI certifications, and strong FDA/FSMA knowledge. A bachelor’s degree in a technical field is required.

Formación

• 5+ years of food safety and quality experience in food production or food manufacturing.
• 5+ years of management experience with hiring, coaching, developing, and accountability.
• HACCP and PCQI certifications.
• Direct, hands-on food production experience covering temps, storage, labeling, expiration dates, recipes, and customer specifications.
• Strong working knowledge of FDA requirements, FSMA Preventive Controls, HACCP, cGMPs, and applicable USDA requirements.
• Audit experience including preparation, documentation, root cause analysis, and corrective action follow-through.
• Experience managing environmental monitoring and sanitation verification programs.
• Ability to travel approximately 40% and obtain required airport badges, background clearance, and customs seal approval.
• Regular, hands-on involvement on the production floor; QA experience outside production may not fit.

Responsabilidades

• Lead food safety and quality programs at MSP and support regional locations, ensuring compliance with FDA, FSMA Preventive Controls, applicable USDA requirements, HACCP, cGMPs, and customer and company standards.
• Maintain a regular presence on the production floor, including daily food safety and quality walks when on-site, to verify temperatures, food handling, storage, labeling, shelf life, recipes, and customer specifications.
• Review HACCP logs, food safety records, and documentation for accuracy and compliance.
• Oversee environmental monitoring, swabbing, sanitation verification, and responses to findings, including expanded swabbing as new customer programs come online.
• Lead or support customer, regulatory, and third-party audits at MSP and regional locations, including preparation, follow-up, and verification that corrective actions are effective and sustained.
• Investigate food safety concerns, customer complaints, and foreign-material incidents; conduct root cause analysis and drive corrective and preventive actions.
• Oversee pest control and other food safety-related vendors.
• Communicate with airline customers and site leadership on food safety performance, risks, investigations, and corrective actions.
• Complete monthly assessments and portal reporting, and support Global Quality Standards and Lean Manufacturing initiatives.
• Recruit, train, coach, develop, and evaluate Quality team members, and build bench strength as the team grows.
• Partner with Operations, Production, Sanitation, HR, and regional quality leadership to change behaviors, reinforce accountability, and sustain improvements across departments and locations.
• Travel to Philadelphia and other Northeast CSCs to support food safety initiatives, audit readiness, corrective actions, and consistent implementation of company standards.

Conocimientos

Food safety leadership

Quality management

Audits

Team leadership

Communication skills

Analytical skills

Educación

Bachelor's degree

Descripción del empleo

JCSI seeks a Food Safety & Quality Assurance Manager for its Minneapolis operation to lead regional food safety programs and drive quality across multiple locations. This hands-on leader will manage audits, environmental monitoring, and cross-department initiatives, with ~40% travel to support additional Customer Service Centers.

The role demands 5+ years in food safety and quality, HACCP/PCQI certifications, and strong FDA/FSMA knowledge. A bachelor’s degree in a technical field is required.