Food Runner (WEG To-Go)

Hyatt Regency; Cambridge (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Perks & discounts

Paid time off

401(k) matching

Tuition reimbursement

Meal credit

Job summary

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is seeking a to-go coordinator to greet guests, take orders, and ensure accurate fulfillment in a fast-paced hospitality setting.

Responsibilities include processing payments, coordinating with the kitchen, delivering orders to guest rooms, and maintaining clean, well-stocked service areas. Flexible shifts including nights and holidays are required to join a team focused on authentic hospitality.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for extended periods.
• Ability to walk distances when delivering food to guest rooms.
• Ability to lift up to 25 lbs. as needed.
• Must be available to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Greet guests at the to-go window, take orders, answer menu questions, and provide recommendations.
• Accurately process orders using the POS system and handle payments.
• Prepare to-go packaging and ensure orders are complete, properly labeled, and quality-checked.
• Coordinate with kitchen staff to ensure timely order fulfillment.
• Deliver food promptly to guest rooms while maintaining a professional and courteous demeanor.
• Ensure delivery items are correct, well-packaged, and presented neatly.
• Maintain cleanliness and organization of the to-go window, service counter, and staging areas.
• Restock supplies such as bags, utensils, condiments, and beverages.
• Follow all cash-handling, safety, and sanitation procedures.
• Communicate guest concerns or special requests to management as needed.
• Support general restaurant operations during slower periods (stocking, wiping surfaces, assisting team members).
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills

Verbal communication

Customer service

Physical stamina

Job description

Organization- Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. If you have restaurant experience, we'd love to hear from you!

What You'll Do:

• Greet guests at the to‑go window, take orders, answer menu questions, and provide recommendations.
• Accurately process orders using the POS system and handle payments.
• Prepare to‑go packaging and ensure orders are complete, properly labeled, and quality‑checked.
• Coordinate with kitchen staff to ensure timely order fulfillment.
• Deliver food promptly to guest rooms while maintaining a professional and courteous demeanor.
• Ensure delivery items are correct, well‑packaged, and presented neatly.
• Maintain cleanliness and organization of the to‑go window, service counter, and staging areas.
• Restock supplies such as bags, utensils, condiments, and beverages.
• Follow all cash‑handling, safety, and sanitation procedures.
• Communicate guest concerns or special requests to management as needed.
• Support general restaurant operations during slower periods (stocking, wiping surfaces, assisting team members).
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $15.50/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for extended periods.
• Ability to walk distances when delivering food to guest rooms.
• Ability to lift up to 25 lbs. as needed.
• Must be available to work flexible shifts including nights, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.