To-Go Food Runner — Flexible Hours & Perks

Hyatt Regency; Cambridge (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Perks & discounts

Paid time off

401(k) matching

Tuition reimbursement

Meal credit

Job summary

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is seeking a to-go coordinator to greet guests, take orders, and ensure accurate fulfillment in a fast-paced hospitality setting.

Responsibilities include processing payments, coordinating with the kitchen, delivering orders to guest rooms, and maintaining clean, well-stocked service areas. Flexible shifts including nights and holidays are required to join a team focused on authentic hospitality.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for extended periods.
• Ability to walk distances when delivering food to guest rooms.
• Ability to lift up to 25 lbs. as needed.
• Must be available to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Greet guests at the to-go window, take orders, answer menu questions, and provide recommendations.
• Accurately process orders using the POS system and handle payments.
• Prepare to-go packaging and ensure orders are complete, properly labeled, and quality-checked.
• Coordinate with kitchen staff to ensure timely order fulfillment.
• Deliver food promptly to guest rooms while maintaining a professional and courteous demeanor.
• Ensure delivery items are correct, well-packaged, and presented neatly.
• Maintain cleanliness and organization of the to-go window, service counter, and staging areas.
• Restock supplies such as bags, utensils, condiments, and beverages.
• Follow all cash-handling, safety, and sanitation procedures.
• Communicate guest concerns or special requests to management as needed.
• Support general restaurant operations during slower periods (stocking, wiping surfaces, assisting team members).
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills

Verbal communication

Customer service

Physical stamina

Job description

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is seeking a to-go coordinator to greet guests, take orders, and ensure accurate fulfillment in a fast-paced hospitality setting.

Responsibilities include processing payments, coordinating with the kitchen, delivering orders to guest rooms, and maintaining clean, well-stocked service areas. Flexible shifts including nights and holidays are required to join a team focused on authentic hospitality.