Food Runner / Server Assistant - Cypress Grove

Hyatt Hotels; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Hyatt Regency Austin seeks a dedicated Food Runner / Server Assistant to enhance guest experiences through supportive service in a vibrant dining environment. Ideal candidates will thrive in a team-oriented setting and possess strong communication skills, contributing positively to the restaurant atmosphere while valuing local culture and hospitality.

Benefits

Career Growth and Advancement

Referral Bonuses up to $500.00

Healthcare, Vision and Dental benefits

Free and Discounted Room Nights

Free Parking

Discounted Bus Passes

Paid Time Off

Financial Assistance for Tuition & Gym

Employee Assistance Programs

Retailer Discounts

Qualifications

• Strong communication skills and a proactive approach required.
• Ability to stand for long periods and lift moderate weight.
• Desire to exceed guest expectations.

Responsibilities

• Help servers create great guest experiences in a fast-paced environment.
• Support the team and ensure smooth dining service.
• Engage warmly with guests to enhance their experience.

Skills

Communication

Teamwork

Proactive approach

Job description

At Hyatt Regency Austin, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We carry that same philosophy into how we care for our colleagues.

We are proud to share that Hyatt is a certified Great Place to Work and has been named to the Fortune 100 Best Companies to Work For list in the United States—reflecting our commitment to fostering a culture of inclusion, support, and opportunity.

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The Cypress Grove Food Runner / Server Assistant will help our servers create great guest experiences in a fast-paced, team-focused environment. This role is all about keeping service smooth, supporting your team, and bringing great energy to the dining room. If you enjoy working with people and being part of a fun, dynamic restaurant, we’d love to have you on board.

Strong communication skills and a proactive approach are essential, as this is a fast-paced position with frequent guest interaction. The ideal candidate takes pride in their work, pays close attention to detail, and enjoys being part of a collaborative team.

Nestled above the tranquil waters of Lady Bird Lake, Cypress Grove is a spacious and inviting breakfast destination that celebrates the spirit of community and the richness of local ingredients. Guided by our tagline, "Gather by the View," we aim to create memorable experiences for every guest—whether they're starting their day with a cup of coffee or enjoying a leisurely brunch with friends.

We're looking for passionate, guest-focused team members who value warm hospitality, local culture, and a sense of place. At Cypress Grove, every role contributes to an atmosphere that is welcoming, thoughtful, and grounded in our love for fresh, regional flavors.

If you're inspired by meaningful service and want to be part of a team that reflects the beauty and charm of Austin, we'd love to meet you.

BENEFITS!

Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Referral Bonuses up to $500.00 – for bringing new members to our team
• Benefits Including Healthcare, Vision and Dental – after 30 days of service
• Free and Discounted Room Nights – at Hyatt Hotels around the world
• Free Parking – Downtown Austin in our on-site garage!
• Discounted Bus Passes – subsidized by Hyatt, paid through payroll deduction
• Paid Time Off – after 90 days of service
• Financial Assistance – Tuition & Gym reimbursement
• Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!

*Some benefits may require full-time status to qualify.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Required skills include refined communication skills, the ability to stand for long periods, and the ability to lift/push/pull/carry a moderate amount of weight. A desire to exceed guest expectations is essential.