Food Runner / Server Assistant - Ripple %26 Roots

Hyatt Hotels; Austin (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Hyatt Regency Austin is seeking a Food Runner / Server Assistant to support servers in delivering exceptional guest experiences. This dynamic position requires refined communication skills and the ability to thrive in a lively restaurant setting. Join a team that values career growth, offers extensive benefits, and fosters a commitment to outstanding service.

Benefits

Career Growth and Advancement

Referral Bonuses up to $500

Benefits Including Healthcare, Vision and Dental

Free and Discounted Room Nights

Free Parking

Discounted Bus Passes

Paid Time Off

Financial Assistance

Employee Assistance

Discounts at various retailers

Responsibilities

• Help servers create great guest experiences in a fast-paced environment.
• Keep service smooth and bring great energy to the dining room.

Skills

Refined communication skills

Ability to stand for long periods of time

Ability to lift/push/pull/carry a moderate amount of weight

Desire to exceed guest expectations

Job description

At Hyatt Regency Austin, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We carry that same philosophy into how we care for our colleagues.

We are proud to share that Hyatt is a certified Great Place to Work and has been named to the Fortune 100 Best Companies to Work For list in the United States—reflecting our commitment to fostering a culture of inclusion, support, and opportunity.

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A Food Runner / Server Assistant will help our servers create great guest experiences in a fast-paced, team-focused environment. This role is all about keeping service smooth, supporting your team, and bringing great energy to the dining room. If you enjoy working with people and being part of a fun, dynamic restaurant, we’d love to have you on board.

At Ripple and Roots, we honor centuries-old Texas culinary traditions while embracing the rich cultural diversity that defines our state. Our menu is a bold celebration of flavor, drawing inspiration from the cooking heritage of Native Americans, the Old South, Latinos, and Asians—brought together in a way that only Ripple and Roots can deliver.

From charming coastal towns to vibrant metropolitan centers, we’ve captured the essence of Texas through locally sourced, thoughtfully curated ingredients that reflect the land and its people. Our cuisine is sophisticated yet familiar, artfully prepared to excite the senses while offering the warmth of home.

Set in an elegant yet approachable environment, Ripple and Roots offers a unique dining experience—where bold flavors, refined presentation, and laid-back hospitality come together seamlessly. Our eclectic ambiance is designed to feel both upscale and inviting, a perfect setting for guests to relax, connect, and savor something truly special.

We’re looking for passionate, curious, and hospitality-driven individuals to join our growing team. Whether you’re in the kitchen or on the floor, every role contributes to our mission of delivering food that tells a story and service that feels like home.

Be part of something deeply rooted and refreshingly new.

BENEFITS!

Our colleagues enjoy:

· Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level.

· Referral Bonuses up to $500.00 – for bringing new members to our team.

· Benefits Including Healthcare, Vision and Dental – after 30 days of service.

· Free and Discounted Room Nights – at Hyatt Hotels around the world.

· Free Parking – Downtown Austin in our on-site garage!

· Discounted Bus Passes – subsidized by Hyatt, paid through payroll deduction.

· Paid Time Off – after 90 days of service.

· Financial Assistance – Tuition & Gym reimbursement.

· Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources.

· Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and more!

*Some benefits may require full-time status to qualify.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Required skills include:

• Refined communication skills
• Ability to stand for long periods of time
• Ability to lift/push/pull/carry a moderate amount of weight
• Desire to exceed guest expectations