Food Runner- PM

Four Seasons Hotels and Resorts; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Employee discounts

Complimentary meals

Dry cleaning for uniforms

Training and development

Job summary

Four Seasons Hotel Nashville, home to Bacco Restaurant & Bar, seeks a focused Food Runner - PM to support seamless service by moving dishes from kitchen to dining room, ensuring accuracy, promptness, and professional execution.

Ideal candidates hold a High School Diploma with 2–3 years of fine-dining experience, strong verbal communication, menu knowledge, and the ability to multitask in a fast-paced setting. Competitive salary and comprehensive benefits are offered.

Qualifications

• High School Diploma or equivalent
• Minimum of 2–3 years of fine-dining or comparable service experience preferred
• Knowledge of food and wine is a plus
• Strong verbal communication skills for guest interaction and team coordination
• Ability to describe menu items clearly and apply suggestive selling techniques
• Basic math and computational skills for order and check accuracy
• Ability to multitask effectively in a fast-paced, high-volume environment
• Professional demeanor, attention to detail, and strong teamwork skills

Responsibilities

• Manage the pass and dining room flow, ensuring accuracy, quality, temperature, and presentation before delivery
• Deliver food promptly to tables using proper service cues
• Describe menu items and daily features clearly to guests
• Maintain awareness of table status and pacing to ensure smooth service
• Communicate with Captains, Back Servers, and kitchen teams regarding guest needs and dietary restrictions
• Assist the Chef and kitchen team with food expediting to maintain proper timing
• Perform tableside service as required
• Keep expeditor station stocked with service tools
• Maintain a clean, safe dining environment and service stations
• Participate in pre-shift meetings and stay updated on menu items and service expectations
• Comply with health, safety, and labor regulations
• Assist with service setup, breakdown, and general cleaning as needed

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the Role

Bacco Restaurant & Bar at Four Seasons Hotel and Private Residences Nashville is our signature Italian dining destination, celebrated for authentic cuisine, refined service, and a memorable guest experience. The Food Runner - PM plays a critical role in supporting seamless service by managing the flow of food from the kitchen to the dining room. This position ensures dishes are delivered accurately, promptly, and professionally while maintaining service pace and supporting the culinary and front-of-house teams.

What You Will Do

• Manage food at the pass, ensuring accuracy, quality, temperature, and presentation before delivery.
• Deliver food promptly to tables using proper position numbers and approved service spiels.
• Describe menu items, preparation methods, and daily features clearly and confidently to guests.
• Maintain awareness of table status, upcoming courses, and pacing to ensure smooth service flow.
• Communicate continuously with Captains, Back Servers, and kitchen teams regarding guest needs, allergies, and dietary restrictions.
• Assist the Chef and kitchen team with food expediting to maintain proper timing and rhythm of service.
• Perform tableside service as required.
• Keep the expeditor station stocked with plates, wipes, doilies, and other service tools throughout service.
• Maintain a clean, safe, and organized dining room, pass, and service stations at all times.
• Participate in pre-shift meetings and remain up to date on menu items, daily features, and service expectations.
• Comply fully with all federal, state, county, and local health, safety, and labor regulations.
• Assist with service setup and breakdown duties, general cleaning, and special guest requests as needed.

What You Bring

• High School Diploma or equivalent.
• Minimum of 2–3 years of fine-dining or comparable service experience preferred.
• Knowledge of food and wine is a plus.
• Strong verbal communication skills for guest interaction and team coordination.
• Ability to describe menu items clearly and apply suggestive selling techniques.
• Basic math and computational skills for order and check accuracy.
• Ability to multitask effectively in a fast-paced, high-volume environment.
• Professional demeanor, attention to detail, and strong teamwork skills.

What We Offer

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons property worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits as available

Schedule & Hours

• Full-time position
• Scheduled days and times may vary based on business needs, including evenings, weekends, and holidays

Visa Requirements

• Authorization to work in the United States is required for this role.

Four Seasons is an Equal Opportunity, **Affirmative Action** employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal