Back Server - PM

fourseasons; Nashville (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Employee discounts for staff

Free employee meals

Dry cleaning for uniforms

Training and development opportunities

Benefits package

Job summary

Four Seasons Hotel Nashville is seeking a Back Server (PM) to support the front-of-house team in a signature Italian dining environment. You will clear, reset, and prep tables, assist in delivering food and beverages, and help ensure guest satisfaction through attentive service.

Candidates should have a High School Diploma or equivalent and at least two years of food service experience, with strong English communication and a professional, team-oriented approach.

Qualifications

• High School Diploma or equivalent is required.
• Minimum two years of food service or related experience.
• Ability to carry and balance trays safely and efficiently.
• Strong verbal and written communication skills in English.
• Professional demeanor, attention to detail, and a team-oriented mindset.
• Flexibility to work in a fast-paced, high-volume dining environment.

Responsibilities

• Promptly clear, clean, and set up tables, chairs, linens, china, glass, and silverware for service.
• Anticipate guest needs, monitor satisfaction, and respond quickly to requests.
• Deliver food items from the kitchen to guests as directed.
• Stock side stations with linens, china, glassware, and condiments; replenish bread service.
• Break down and clean side stations and back-of-house areas to maintain operations.
• Assist with seating guests and water refills as needed.
• Work collaboratively with coworkers and supervisors to ensure seamless restaurant operations.
• Adhere to Four Seasons work rules and standards of conduct.

Skills

Tray handling

Customer service

Team player

English proficiency

Education

High School Diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the Role

Bacco Restaurant & Bar at Four Seasons Hotel and Private Residences Nashville is a signature Italian dining destination known for authentic cuisine, exceptional service, and a refined yet welcoming atmosphere. The Back Server PM plays a vital role in supporting the front-of-house team by ensuring tables are cleared, reset, and properly prepared, while assisting in the smooth delivery of food and beverages. This role contributes directly to guest satisfaction and the overall dining experience.

What You Will Do

• Promptly clear, clean, and set up tables, chairs, linens, china, glass, and silverware for service in a discreet and efficient manner.


• Anticipate guest needs, monitor satisfaction, and respond quickly and appropriately to guest requests or concerns.


• Pick up food items from the kitchen, check for accuracy and quality, and deliver to guests as directed.


• Stock side stations with linens, china, glassware, silverware, and paper goods; replenish condiments and prepare bread service.


• Break down, clean, and set up side stations and back-of-house areas to maintain smooth operations.


• Assist with seating guests and table approaches as needed.


• Assist with water refills and other guest service support tasks.


• Work collaboratively and professionally with coworkers and supervisors to ensure seamless restaurant operations.


• Comply with all Four Seasons Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.

What You Bring

• High School Diploma or equivalent.


• Minimum of two years of food service or related experience.


• Ability to carry and balance trays safely and efficiently.


• Strong verbal and written communication skills in English.


• Professional demeanor, attention to detail, and a team-oriented mindset.


• Flexibility to work effectively in a fast-paced, high-volume dining environment.

What We Offer

• Competitive salary, wages, and a comprehensive benefits package


• Excellent training and development opportunities


• Employee discounts for stays at any Four Seasons property worldwide


• Complimentary dry cleaning for employee uniforms


• Complimentary employee meals


• Additional property-specific benefits as available

Schedule & Hours

• Full-time position


• Eight-hour shifts; scheduled days and times may vary based on business needs, including evenings, weekends, and holidays

Visa Requirements

• Authorization to work in the United States is required for this role.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal