Food Runner - Ocean Grill

The Setai Hotels; Miami Beach, Northern (FL, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance and Short-Term

401(k) Retirement Plan

Paid Time Off

Tuition Reimbursement

Duty Meals

Uniforms and Uniform Maintenance

Job summary

The Setai in Miami Beach is seeking a dedicated Food Runner for the Ocean Grill Team. The role supports servers, delivers food promptly, and upholds the high standards of guest service and presentation in a fast-paced outdoor setting.

The ideal candidate demonstrates excellent communication, organization, and a professional demeanor. This is a full-time position with a focus on exceptional hospitality in a luxury hotel environment.

Qualifications

• Prior experience as a food runner or busser in a fine dining or luxury hotel environment highly preferred.
• Ability to multitask in a fast-paced environment while maintaining composure.
• Strong attention to detail and commitment to exceptional service.
• Excellent communication and teamwork skills.
• Must be fluent in English; additional languages are a plus.
• Must have valid authorization to work in the United States.

Responsibilities

• Delivers food to guest tables demonstrating evident care and professionalism.
• Ensures that tables are completely and properly set before each course is served.
• Takes inventory of chinaware, glassware and flatware before and after each shift.
• Continually communicates needed information to servers and other restaurant staff.
• Checks side stations to ensure they are prepared before each shift.
• Attends daily briefings, meetings and training as required
• Reports to work at the scheduled time, neatly groomed and in the correct uniform

Skills

Fluent English

Food runner experience

Attention to detail

Excellent communication

Teamwork

Flexible shifts

Luxury hotel environment

Job description

The hotel is not able to assist candidates in obtaining work authorization documents.

Food Runner – Ocean Grill Team

The hotel is not able to assist candidates in obtaining work authorization documents.

The Setai

Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area’s greatest attraction: the beach, the sun, the culture, and the nightlife.

Position Summary

The Food Runner- Ocean Grill plays an essential role in delivering a seamless dining experience. The ideal candidate will have excellent communication and organizational skills, work efficiently in a fast-paced outdoor setting, and maintain the grace and professionalism synonymous with The Setai. This individual ensures timely and accurate delivery of food orders, supports servers, and helps uphold the highest standards of guest service and presentation.

Essential Job Functions

• Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction.


• Consistently offers professional, friendly and warm hospitality to all guests.


• Explains the menu in detail including any changes or specialties of the day.


• Exhibits excellent knowledge of menu items and has ability to offer enticing descriptions.


• Intelligently answers guests’ questions concerning ingredients, preparation methods, etc., especially as pertains to food allergies.


• Delivers food to guest tables demonstrating evident care and professionalism.


• Ensures that tables are completely and properly set before each course is served.


• Takes inventory of chinaware, glassware and flatware before and after each shift.


• Continually communicates needed information to servers and other restaurant staff.


• Checks side stations to ensure they are prepared before each shift.


• Attends daily briefings, meetings and training as required


• Reports to work at the scheduled time, neatly groomed and in the correct uniform

Qualifications

• Prior experience as a food runner or busser in a fine dining or luxury hotel environment highly preferred.


• Ability to multitask in a fast-paced environment while maintaining composure.


• Strong attention to detail and commitment to exceptional service.


• Excellent communication and teamwork skills.


• Must be fluent in English; additional languages are a plus.


• Must have valid authorization to work in the United States.

What We Offer

The Setai recognizes that employee benefits are an important component of total compensation. We are pleased to offer a competitive benefit package for all full-time employees, including programs unique to our hotel:

• Medical, Dental, and Vision Insurance


• Life Insurance and Short-Term Disability


• 401(k) Retirement Plan


• Generous Paid Time Off Program


• Bereavement and Jury Duty Pay


• Food & Beverage and Spa Discounts


• Employee Referral Program


• Tuition Reimbursement


• Duty Meals


• Uniforms and Uniform Maintenance

Parking privileges are not offered with this position.

EOE/DFWP

The above represents an example of benefits offered at The Setai. Not all benefits are guaranteed and are subject to change. A full listing of benefits will be provided upon hire as outlined in our Employee Handbook.

This is a non-management position

This is a full time position

Personal Information

• First name


• Last name


• Email


• Address


• City


• State


• Zip code


• Phone number

Attach your Resume Attach Dropbox Paste Attach a Cover letter Attach Dropbox

Other Information

• Can you show proof of your legal right to work in the United States? Yes No


• Are you able to work flexible shifts, including evenings, holidays and weekends? Yes No


• Are you able to stand (without leaning) and walk for an entire shift - when not on break? Yes No


• Are you able to lift 50 pounds and push 100 pounds? Yes No


• Are you extremely well spoken and can communicate effectively in English - no slang or jargon? Yes No


• Are you able to demonstrate exceptional etiquette as required for this position? Yes No


• Are you extremely well presented with high level of grooming and exceptional personal hygiene? Yes No


• Do you have reliable transportation to and from work? Yes No


• As part of the employment process, would you be willing to submit to a background check and drug test? Yes No


• Are you at least 21 years of age? Yes No


• How did you hear about this position?


• Have you worked in a luxury hotel (4 Star or higher) before?


• Have you worked in a fine dining environment before?


• Please list the name(s) of the luxury hotel or fine dining restaurant you have worked in


• Please list your most recent F&B position


• Give us an understanding of your salary expectations on a weekly basis?