Food and Drink Runner - Pool And Beach

The-Setai; Miami Beach (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Setai in Miami Beach is seeking a Food Runner – Pool & Beach to deliver seamless dining in outdoor venues. You will coordinate with servers, ensure timely food delivery, and uphold high guest service standards.

Ideal candidates have experience in luxury hotel dining, can work outdoors in sun, multitask under pressure, and communicate clearly in English. This full-time role offers benefits and a dynamic coastal setting.

Qualifications

• Prior experience as a food runner or busser in a fine dining or luxury hotel environment preferred.
• Able to work outdoors for extended periods, including sun exposure.
• Ability to multitask in a fast-paced environment while maintaining composure.
• Strong attention to detail and commitment to exceptional service.
• Excellent communication and teamwork skills.
• Fluent in English; additional languages are a plus.
• Must have valid authorization to work in the United States.

Responsibilities

• Exemplifies commitment to The Setai’s Total Guest Satisfaction.
• Provides professional, friendly hospitality to guests at the pool and beach.
• Coordinates with servers and kitchen staff for timely delivery of orders.
• Delivers food and beverages to guest lounges and tables with care.
• Maintains food presentation standards during delivery.
• Assists in clearing and resetting pool and beach tables promptly.

Skills

Communication

Teamwork

Outdoor work

Attention to detail

English fluency

Guest service

Work authorization

Job description

Food & Drink Runner - Pool And Beach (Miami Beach)

Food Runner – Pool & Beach Team

The hotel is not able to assist candidates in obtaining work authorization documents.

The Setai

Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area’s greatest attraction: the beach, the sun, the culture, and the nightlife.

Position Summary

The Food Runner – Pool & Beach Team plays an essential role in delivering a seamless dining experience in our outdoor venues. The ideal candidate will have excellent communication and organizational skills, work efficiently in a fast-paced outdoor setting, and maintain the grace and professionalism synonymous with The Setai. This individual ensures timely and accurate delivery of food orders, supports servers, and helps uphold the highest standards of guest service and presentation.

Essential Job Functions

• Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction.
• Provides professional, friendly, and warm hospitality to all guests at the pool and beach.
• Coordinates closely with servers and kitchen staff to ensure timely and accurate delivery of food orders.
• Delivers food and beverages to guest lounges and tables with care and professionalism.
• Ensures food presentation standards are maintained during delivery.
• Assists in clearing and resetting pool and beach tables promptly and efficiently.
• Maintains cleanliness and organization of service stations and work areas.
• Replenishes supplies as needed and assists with side duties before, during, and after each shift.
• Communicates effectively with team members regarding guest needs and service flow.
• Attends daily briefings, meetings, and required trainings.
• Reports to work on time, neatly groomed, and in the correct uniform.

Qualifications

• Prior experience as a food runner or busser in a fine dining or luxury hotel environment highly preferred.
• Must be able to work outdoors for extended periods, including under sun exposure.
• Ability to multitask in a fast-paced environment while maintaining composure.
• Strong attention to detail and commitment to exceptional service.
• Excellent communication and teamwork skills.
• Must be fluent in English; additional languages are a plus.
• Must have valid authorization to work in the United States.

What We Offer

The Setai recognizes that employee benefits are an important component of total compensation. We are pleased to offer a competitive benefit package for all full-time employees, including programs unique to our hotel:

• Medical, Dental, and Vision Insurance
• Life Insurance and Short-Term Disability
• 401(k) Retirement Plan
• Generous Paid Time Off Program
• Bereavement and Jury Duty Pay
• Food & Beverage and Spa Discounts
• Employee Referral Program
• Tuition Reimbursement
• Duty Meals
• Uniforms and Uniform Maintenance

Parking privileges are not offered with this position.
EOE/DFWP

The above represents an example of benefits offered at The Setai. Not all benefits are guaranteed and are subject to change. A full listing of benefits will be provided upon hire as outlined in our Employee Handbook.

This is a non-management position
This is a full time position

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* First name
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Attachments

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Other Information

* Can you show proof of your legal right to work in the United States? Yes No
* Are you able to work flexible shifts, including evenings, holidays and weekends? Yes No
* Are you able to stand (without leaning) and walk for an entire shift - when not on break? Yes No
* Are you able to lift 50 pounds and push 100 pounds? Yes No
* Are you extremely well spoken and can communicate effectively in English - no slang or jargon? Yes No
* Are you able to demonstrate exceptional etiquette as required for this position? Yes No
* Are you extremely well presented with high level of grooming and exceptional personal hygiene? Yes No
* Do you have reliable transportation to and from work? Yes No
* As part of the employment process, would you be willing to submit to a background check and drug test? Yes No
* Are you at least 21 years of age? Yes No
* How did you hear about this position?
* Please enter who you were referred by
* Please enter how you heard about this position
* Have you worked in a luxury hotel (4 Star or higher) before?
* Have you worked in a fine dining environment before?
* Please list the name(s) of the luxury hotel or fine dining restaurant you have worked in
* Please list your most recent F&B position
* Give us an understanding of your salary expectations on a weekly basis?