Mastro's Steakhouse - Food Runner

Golden Nugget Las Vegas; Stateline (NV); On-site; USD 13,638 - 19,424; Full time

Job summary

Golden Nugget Las Vegas is hiring a Food Runner in Stateline, Nevada. This role is essential for creating exceptional guest experiences through warm, professional service. Responsibilities include delivering food efficiently, maintaining cleanliness and organization, and managing guest interactions. Applicants should be able to work in a fast-paced environment and meet physical demands like lifting trays. The position offers a steady pay of $12.00 per hour plus tips, embodying the company's core values of kindness, engagement, empathy, and positivity.

Qualifications

• Able to manage unsatisfactory guest experience.
• Able to hear guest orders amidst loud noise.
• Stands during 6-8 hour shift.

Responsibilities

• Delivers food items to guests quickly and accurately.
• Maintains clean and organized work areas.
• Notifies manager of unhappy guests.

Skills

Fluent in English

Strong product knowledge

Job description

Overview

The Food Runner is to create the finest experiences for our guest, provide exceptional service and create a connection with our guests with warmth, energy, teamwork and professionalism. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Maintains a professional image.
• Maintains professional working relationships.
• Delivers food items to guests quickly and accurately.
• Maintains clean and organized work areas.
• Strong product knowledge.
• Respects guest right of way.
• Assures complete food order delivery.
• Notifies manager of unhappy guests.
• Performs assigned sidework duties.
• Assists managers/chefs as directed.

Qualifications

• Stands during 6-8 hour shift.
• May be required to assist service staff during peak periods.
• Able to manage unsatisfactory guest experience.
• Lifts 50 pound trays during shift and may carry up stairs.
• Able to hear guest order and requests amidst loud background noise.
• Fluent in English.

Posted Salary Range

USD $12.00 - USD $12.00 /Hr.

Tipped Position

This position earns tips.