Food Runner & Guest Service Champion

170 815 Entertainment, LLC; Rockford (IL); On-site; USD 2,800 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford is seeking a friendly and energetic Food & Beverage Server to deliver food and guest supplies to guests in a welcoming, upbeat manner. You will actively build guest relations and coach teammates to provide superior guest service.

You will also describe dishes, pour beverages, and support table service with sanitation and safety as priorities. Flexibility for nights, holidays and weekends is required.

Qualifications

• Food and beverage industry experience preferred.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
• Must successfully pass background check.
• Must be at least eighteen (18) years of age.
• Must be able to work nights, holidays and weekends, as well as flexible shifts.
• Must obtain and maintain a valid food handler’s certification.

Responsibilities

• Deliver food and guest supplies in a pleasant, upbeat and efficient fashion.
• Build guest relations and mentor team members to provide superior service.
• Assist with service duties including running food, pre-bussing, clearing and resetting tables, and stocking.
• Describe each dish as served, noting the name and two notable ingredients.
• Maintain sanitation and safety; manage inventories and assist at events as needed.

Skills

Excellent menu knowledge

Multitasking

Table service procedures

Customer service

Job description

Hard Rock Casino Rockford is seeking a friendly and energetic Food & Beverage Server to deliver food and guest supplies to guests in a welcoming, upbeat manner. You will actively build guest relations and coach teammates to provide superior guest service.

You will also describe dishes, pour beverages, and support table service with sanitation and safety as priorities. Flexibility for nights, holidays and weekends is required.